Internal Communications Manager

Doosan Corp • West Fargo, ND

1d • Onsite

About The Position

The Internal Communications Manager shapes how employees across North America hear, understand, and engage with the stories, priorities, and changes that advance Doosan Bobcat’s business. Working with senior leaders, HR, Corporate Communications, Brand, and teams across corporate and manufacturing locations, the role creates communications and experiences for employees across different work environments. The manager leads executive and change communications, employee campaigns, town halls, recognition initiatives, and communication channels that keep employees informed and connected.

The position develops internal communications strategy aligned with organizational direction, culture, employee engagement, business priorities, and transformation. It supports employees through organizational changes and crises with clear, timely, accurate, and empathetic communication, and advises senior leaders, HR, and cross-functional teams. The role also helps strengthen employee engagement and culture through events, campaigns, recognition, and people-focused initiatives.

The manager builds relationships with site leaders across North America, enables localized communication, and equips frontline managers and facility leaders to cascade messages. The position manages and improves internal communication platforms, assesses channel effectiveness using data, aligns internal and external messaging with Corporate Communications, Brand, and Marketing, and embeds the employee value proposition (EVP) into content, employee experiences, and talent initiatives in partnership with HR and Talent Acquisition. The position is based at the West Fargo main office and has a travel expectation of less than 10%.

Requirements

• At least 5 years of progressive experience in internal communication, corporate communications, or employee engagement.
• 2–3 years of managerial experience.
• Ability to develop strategic communication plans and translate complex concepts into clear, actionable messages.
• Ability to work cross-functionally and influence without authority.
• Strong organizational and project management skills to manage multiple initiatives and deadlines.
• Excellent written, verbal, and storytelling skills, with a focus on delivering communication plans and strategies.
• Proficiency with modern communication platforms and content management systems.
• Collaborative and agile approach, with comfort working in a fast-paced, matrixed environment.
• Passion for employee experience and engagement, with a focus on driving measurable results.
• Strong interpersonal skills and working knowledge of change management principles.
• A bachelor's degree in Communications, Journalism, Public Relations, Business Administration, or a related field, or two additional years of relevant professional experience.

Nice To Haves

• Experience in a global manufacturing environment.

Responsibilities

• Develop and execute internal communications strategy aligned with organizational direction, culture, employee engagement, business priorities, and transformation.
• Communicate organizational changes clearly and in a timely manner to support employees.
• Serve as a communications partner to senior leaders, HR, and cross-functional teams.
• Develop messaging frameworks that align with company strategy, values, and EVP.
• Coordinate and deliver internal communications during crises with Corporate Communications and leadership.
• Lead initiatives that foster a positive work environment, promote company values, and strengthen employee engagement.
• Plan and deliver internal events, including company town halls, site visits, recognition programs, and executive communications.
• Create internal campaigns and engagement experiences that celebrate employee contributions and connect teams to the company’s mission and goals.
• Support change management and people-focused initiatives with clear, empathetic communication.
• Build relationships with site leaders across corporate and manufacturing operations locations in North America to enable consistent, localized communication.
• Provide frontline managers and facility leaders with toolkits, templates, and training to cascade messages effectively.
• Align internal communication practices across locations, balancing regional consistency with local relevance.
• Manage and evolve internal communication platforms, including the intranet, digital signage, ServiceNow mobile, email newsletters, and mobile apps.
• Assess communication-channel effectiveness, use data to identify insights, and recommend improvements.
• Partner with Corporate Communications, Brand, and Marketing to align internal and external messaging.
• Embed the EVP into internal content, employee experiences, and talent initiatives in partnership with HR and Talent Acquisition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager