Internal Communications Manager
About The Position
The Internal Communications Manager leads the development and execution of strategic communications that support Utah Valley University's mission, strengthen organizational culture, and connect employees with university leadership. The role serves more than 5,000 employees across campuses and locations, partnering with stakeholders throughout the institution to share important information effectively and improve employee engagement. The manager oversees internal communication channels and initiatives, including the campus intranet, weekly employee newsletters, and employee email and text programs. The position uses employee feedback, research, analytics, and observations to assess communication impact and recommend improvements. It also involves building relationships across the university, advising partners and leadership, managing projects within timelines and budgets, and maintaining the accuracy, quality, confidentiality, and compliance of communications.
Requirements
- Bachelor's degree from an accredited institution in communications, journalism, public relations, or a closely related major.
- Proficiency in journalistic and business writing, conducting interviews, and writing engaging feature content.
- Proficiency with email marketing tools and analytics.
- Proficiency with Adobe Suite and social platforms, including Instagram and Facebook.
- Proficiency with web-based platforms such as WordPress and Omni CMS, basic HTML knowledge, and experience in digital and mobile communications.
- Excellent verbal and written communication skills, with attention to grammar, spelling, detail, and accuracy.
- Initiative and ability to work under pressure on multiple projects with tight deadlines.
- Strong interpersonal skills and account management experience.
- Proficiency and confidence working with artificial intelligence (AI).
- Excellent writing skills across communication channels and audiences.
- Track record of building and scaling an internal communications program at a complex, matrixed organization.
- Demonstrated ability to execute strategies aligned with institutional goals and culture.
- Ability to work in a fast-paced and changing environment.
Nice To Haves
- Prior experience in professional communications and/or public relations.
Responsibilities
- Develop comprehensive internal and employee communications strategic plans for multiple audiences, including goals and success measures.
- Write, produce, publish, and manage the myUVU Workplace campus intranet with university news and announcements.
- Write and distribute weekly internal campus newsletters for employees.
- Develop employee email and text programs and maintain the campus intranet and newsletters.
- Drive communications projects from concept through final delivery.
- Help create and distribute employee feedback toolkits for people managers.
- Coordinate and execute internal communications and engagement projects within deadlines and budget parameters.
- Create high-quality written and designed communications, including proofreading and selecting appropriate writing styles.
- Monitor communications for accuracy, quality, and compliance with People & Culture.
- Build relationships and credibility across the organization.
- Partner with and counsel leadership teams, deans, department heads, People & Culture, emergency management leaders, and other stakeholders and clients.
- Make strategic recommendations based on research, analytics, and observations.
- Integrate new technologies and communications channels.
- Keep information confidential.
- Create and manage editorial calendars and timelines.
- Produce regular dashboards demonstrating the impact of internal communications initiatives.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
