Intern - IT Microsoft 365 Systems Engineer

Nintendo•Redmond, WA

4d•Onsite

About The Position

Nintendo of America is hiring an IT Microsoft 365 Systems Engineer intern to contribute to its IT SaaS Hosting team. The internship runs during the summer, from June through August, and offers hands-on experience, mentoring, networking opportunities, and exposure to industry leaders. The intern will support SaaS applications and platforms, assist with security and compliance initiatives for cloud-based data sharing and communication platforms, monitor M365 application usage and issues, and help troubleshoot end-user challenges. The role also includes documenting solutions, creating knowledge base articles and FAQs, and researching Microsoft platform advancements and development practices. This is a 10-week, 40-hour-per-week internship scheduled between June 14 and August 20. The position is 100% onsite in Redmond, Washington. The pay rate is $35 per hour. The internship includes paid sick and holiday time, a local transit pass, and access to the onsite fitness center. Interns are not eligible for full-time employee benefits such as healthcare or a 401(k). Applicants must be legally authorized to work in the United States; visa sponsorship is unavailable.

Requirements

Have a GPA of 3.0 or higher.
Be currently enrolled in an accredited college or university, with a graduation conferral date between May 2027 and June 2028.
Be pursuing a degree in Information Technology, Computer Science, or a related field.
Have an interest in IT and cloud-based collaboration, productivity, and communication platforms, particularly Microsoft 365 tools such as Teams, SharePoint, and Copilot.
Know how to prepare clear written documentation, such as summaries and user guides.
Have strong communication and collaboration skills to partner with stakeholders.
Be able to clearly present information to technical and nontechnical audiences.
Be adaptable and eager to learn in a dynamic environment where priorities can shift.
Be proficient with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Be legally authorized to work in the United States; visa sponsorship is not available.
Be able to work 40 hours per week throughout the 10-week summer internship.

Responsibilities

Support SaaS applications and platforms as part of Nintendo’s IT SaaS Hosting team.
Collaborate with IT professionals on security and compliance initiatives involving cloud-based data sharing and communication platforms.
Monitor and report M365 application usage trends and potential issues to support continuous improvement.
Participate in troubleshooting sessions to resolve end-user challenges with M365 applications and document solutions.
Contribute to knowledge base articles and FAQs about common questions and best practices for cloud collaboration.
Research advancements in Microsoft platforms and services, including new tools and development practices.