Microsoft 365 Engineer

CHDI Management•Princeton, NJ

2d•$90,000 - $145,000•Hybrid

About The Position

CHDI Management is seeking a skilled and highly motivated Microsoft 365 Engineer to administer, optimize, and expand CHDI’s Microsoft 365 environment. The role serves as the internal expert on the M365 platform, ensuring services are secure, well-governed, and performing optimally. It also involves evaluating and promoting new Microsoft 365 capabilities, driving user adoption, and championing best practices that help staff work effectively. The engineer manages services including Microsoft Entra ID (Azure AD), Intune, Exchange Online, SharePoint, Teams, and OneDrive, while partnering with the Business Application Manager and broader IT team on infrastructure and security initiatives. The position is based in Princeton, New Jersey, with flexibility to work in the New York City office, currently on a hybrid schedule of 2–3 days per week in the office. Occasional travel between CHDI offices is required, and only local candidates will be considered. The role reports to the Business Application Manager. The salary range is $90,000–$145,000, with exact compensation varying based on experience. Vaccination against COVID-19 is a prerequisite for employment at CHDI Management.

Requirements

3–5 years of hands-on experience administering Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
Demonstrated experience managing Microsoft Entra ID (Azure AD), including conditional access, identity governance, and MFA.
Experience administering Microsoft Intune for device management, compliance policies, and application deployment across Windows platforms.
Proven ability to evaluate and promote new technology services, develop adoption strategies, and deliver end-user training.
Strong understanding of Microsoft 365 security and compliance features, including Defender for M365, DLP, and information protection.
Experience with Entra, Active Directory, and hybrid identity environments.
Excellent written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users.
Strong customer service orientation and demonstrated ability to build effective working relationships across all levels of the organization.
Ability to self-initiate, manage competing priorities, and solve problems effectively in a fast-paced environment.
Bachelor’s degree in Information Technology, Computer Science, or a related field is required.

Nice To Haves

Familiarity with Microsoft Power Platform (Power Automate, Power Apps) and Microsoft Graph API for workflow automation, reporting, and system integrations.
Experience with Microsoft Defender for Endpoint, Purview, or other Microsoft 365 security and compliance tools.
Knowledge of ITIL best practices and IT service management frameworks.
Microsoft 365 Certified: Administrator Expert (MS-102) certification.
Microsoft Certified: Azure Administrator Associate (AZ-104) certification.
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) certification.

Responsibilities

Administer and support the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and related services, ensuring high availability and optimal performance.
Manage Microsoft Entra ID (Azure AD), including user provisioning and lifecycle management, group policies, conditional access policies, and single sign-on configurations.
Administer Microsoft Intune for device enrollment, compliance policy enforcement, application deployment, and endpoint configuration management across Windows and macOS devices.
Evaluate, pilot, and promote Microsoft 365 services and features; develop rollout plans and communication strategies based on end-user input; and present cost-effective options to management.
Partner with departmental stakeholders to translate functional needs into scalable Microsoft 365 solutions.
Drive user adoption by developing training materials, hosting internal workshops, and serving as a resource for staff.
Work with the Security and Cloud Infrastructure Engineer to monitor and maintain security configurations, including MFA enforcement, identity protection policies, DLP rules, and Microsoft Defender for Microsoft 365 workloads.
Configure and manage SharePoint Online sites, permissions, and governance policies in coordination with departmental stakeholders.
Manage Microsoft Teams environments, including team provisioning, guest access policies, meeting configurations, and telephony/calling integrations as applicable.
Manage the Microsoft 365 licensing lifecycle, including assignment, optimization, and cost control; track usage, adoption trends, and license efficiency; and provide data-driven recommendations aligned with organizational needs and budget.
Create and maintain documentation of system configurations, administrative procedures, and change records.
Provide Tier 2/3 support for Microsoft 365 issues escalated from the helpdesk, troubleshooting connectivity, authentication, and application-level problems.
Perform other duties as assigned.