Intern, Commercial Insurance, Mishawaka, IN (Summer 2027)

1st Source Bank•Mishawaka, IN

12d•Onsite

About The Position

The Commercial Insurance Intern will work as a member of the Insurance Team during Summer 2027. This is a paid, on-site internship in Mishawaka, Indiana, with an anticipated 40-hour work week, Monday through Friday. The desired summer duration is 10 to 12 weeks, with flexible start and end dates. The intern will respond to service requests from 1st Source Insurance customers; retrieve policies, endorsements, audits, billing information, and other materials from carrier websites and update the AMS; audit commission splits and report discrepancies; and assist the Risk Placement Team with client service requests. The role also involves staying current with industry regulations and following applicable requirements and standard operating procedures, collaborating with other departments, completing assigned projects, attending regularly and predictably, and completing position-related compliance training. Program activities are anticipated and subject to change. They include an orientation kickoff and opportunities to network with other interns, colleagues, and senior management.

Requirements

High school diploma or GED.
Proficiency in MS Office software, including Excel and Word.
Good organizational skills.
Analytical and problem-solving skills with attention to detail.
Ability to prioritize workload and manage multiple competing tasks and demands.
Ability to meet deadlines.
Good written and verbal communication skills.

Nice To Haves

Pursuing a bachelor's degree in Insurance, Risk Management, Business Administration, Business, Sales, Marketing, Communications, or a similar program.
Pursuing a career in banking.
Experience in a customer service role.
Knowledge of insurance products and industry trends.

Responsibilities

Respond to service requests from 1st Source Insurance customers.
Check carrier websites to download policies, endorsements, audits, billing information, and other materials, then update the AMS with the information obtained.
Audit commission splits and communicate discrepancies to the appropriate team members.
Assist the Risk Placement Team with client service requests as needed.
Stay up to date with industry regulations and ensure interactions and processes comply with industry requirements and 1st Source Insurance standard operating procedures.
Collaborate with other departments as a liaison.
Complete ad hoc projects as assigned.
Maintain regular and predictable attendance.
Complete all compliance training related to the position.