Intern, Commercial Insurance, Mishawaka, IN (Summer 2027)

1st Source•Mishawaka, IN

10d•Onsite

About The Position

The Commercial Insurance Intern works as a member of the Insurance Team during the Summer 2027. This is a paid, on-site internship in Mishawaka, Indiana, with a desired duration of 10 to 12 weeks and flexible start and end dates. The anticipated schedule is 40 hours per week, Monday through Friday. The intern responds to service requests from 1st Source Insurance customers; retrieves policies, endorsements, audits, and billing information from carrier websites; and updates the agency management system (AMS). The role also supports commission-split audits, assists the Risk Placement Team with client service requests, keeps current with industry regulations and company procedures, collaborates with other departments, and completes projects as assigned. Regular and predictable attendance and completion of position-related compliance training are essential. The internship includes an orientation kickoff and networking opportunities with other interns, colleagues, and senior management. Physical requirements include sitting, standing, walking, using a keyboard and other office equipment, reaching, and talking or hearing. The employee may occasionally stoop or kneel and may occasionally lift or move up to 10 pounds. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

High school diploma or GED.
Proficiency in MS Office software, including Excel and Word.
Good organizational skills.
Analytical and problem-solving skills with attention to detail.
Ability to prioritize workload and manage multiple competing tasks and demands.
Ability to meet deadlines.
Good written and verbal communication skills.

Nice To Haves

Pursuing a bachelor's degree in Insurance, Risk Management, Business Administration, Business, Sales, Marketing, Communications, or a similar program.
Pursuing a career in banking.
Experience in a customer service role.
Knowledge of insurance products and industry trends.

Responsibilities

Respond to service requests from 1st Source Insurance customers.
Check carrier websites to download policies, endorsements, audits, billing information, and other materials, and update the AMS with the information obtained.
Audit commission splits and communicate discrepancies to appropriate team members.
Assist the Risk Placement Team with client service requests as needed.
Stay up to date with industry regulations and ensure interactions and processes comply with industry requirements and 1st Source Insurance standard operating procedures.
Serve as a liaison and collaborate with other departments of the organization.
Complete ad hoc projects as assigned.
Maintain regular and predictable attendance.
Complete all compliance training related to the position.