Intern - Business Transformation (Summer 2027)

Alaska Airlines•WA-SeaTac, WA

6d•Onsite

About The Position

Horizon Air is hiring a Business Transformation intern for summer 2027. The 12-week, full-time internship offers hands-on experience on visible projects supporting the business, community, and cultural growth of Alaska Airlines, Hawaiian Airlines, and Horizon Air. Interns can network with employees and company leaders and receive unlimited standby travel benefits during the internship. Two program timelines are offered to align with different academic calendars. The role is based at the corporate office in SeaTac, Washington; candidates who do not already live in the internship city must relocate for the internship. The internship is intended to provide skill development and work experience and does not guarantee future employment or a relevant role after the internship. The intern will support business transformation initiatives at Horizon Air, including the discovery, development, testing, and improvement of AI agents, automation solutions, and other use cases. The work involves partnering with employees and leaders across Horizon divisions to understand processes, document requirements, identify improvement opportunities, and help define practical solutions. The intern will coordinate next steps, track progress, communicate updates, and support initiatives through completion. They will also create training materials, demonstrations, and adoption resources to help employees use AI tools and new solutions, collaborating with developers, technical teams, and business partners while learning about airline operations and emerging technology. The starting rate is $25.00 per hour. Travel benefits include free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air beginning on day one, plus up to six employee choice travel credits. Applicants must be authorized to work in the United States, be at least 18 years old, hold a high school diploma or equivalent, and meet the stated undergraduate enrollment and academic-standing requirements.

Requirements

Currently working toward a bachelor's degree focused on business, information systems, computer science, data science, or a related area.
Demonstrated interest in artificial intelligence, business transformation, innovation, technology, or process improvement.
Strong written and verbal communication, organization, collaboration, and problem-solving skills.
Curiosity and ability to learn new technical and business concepts, ask thoughtful questions, and adapt in a changing environment.
Currently enrolled in an undergraduate program with at least one semester or quarter of school remaining after the internship.
Must have achieved junior or higher academic standing at the time of application.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the United States.

Nice To Haves

Exposure to AI tools, coding, data analysis, automation, data visualization, design, or project-based business problem solving, such as Microsoft Copilot Studio and Databricks.

Responsibilities

Support discovery, development, testing, and improvement of AI agents, automation solutions, and other business transformation use cases that address Horizon business needs.
Partner with employees and leaders across Horizon divisions to understand business processes, gather and document requirements, identify improvement opportunities, and help define practical solutions.
Coordinate next steps, track progress, communicate updates, and support assigned use cases and transformation initiatives through completion.
Develop training decks, demonstrations, and adoption resources to help employees understand and use AI tools and new solutions.
Collaborate with developers, technical teams, and business partners while building knowledge of Horizon operations, airline processes, and emerging technology.