Intern - Business Transformation (Summer 2027)

Horizon Air • SeaTac, WA

7d • Onsite

About The Position

Horizon Air is seeking a Business Transformation intern for summer 2027. The internship is a full-time, 12-week program based in SeaTac, Washington. Interns contribute to visible projects across the company and receive hands-on experience, networking opportunities, and intern programming. Candidates who are not already in the internship city must relocate for the duration of the internship. The internship is intended to provide skill development and work experience; it does not guarantee future employment.

The intern will support business transformation initiatives, including the discovery, development, testing, and improvement of AI agents, automation solutions, and other use cases that address Horizon business needs. The role works with employees and leaders across divisions to understand processes, document requirements, identify improvements, and help define practical solutions. It also supports project coordination and employee adoption of AI tools and new solutions while building knowledge of airline operations and emerging technology.

Requirements

• Be working toward a bachelor's degree focused on business, information systems, computer science, data science, or a related area.
• Demonstrate interest in artificial intelligence, business transformation, innovation, technology, or process improvement.
• Have strong written and verbal communication, organization, collaboration, and problem-solving skills.
• Demonstrate curiosity and the ability to learn technical and business concepts, ask thoughtful questions, and adapt in a changing environment.
• Be currently enrolled in an undergraduate program and have at least one semester or quarter of school remaining after the internship.
• Have junior or higher academic standing at the time of application.
• Have a high school diploma or equivalent.
• Be at least 18 years old.
• Be authorized to work in the United States.

Nice To Haves

• Exposure to AI tools, coding, data analysis, automation, data visualization, design, or project-based business problem solving, such as Microsoft Copilot Studio and Databricks.

Responsibilities

• Support the discovery, development, testing, and improvement of AI agents, automation solutions, and other business transformation use cases.
• Work with employees and leaders across Horizon divisions to understand business processes, gather and document requirements, identify improvement opportunities, and help define practical solutions.
• Coordinate next steps, track progress, communicate updates, and support assigned use cases and transformation initiatives through completion.
• Develop training decks, demonstrations, and adoption resources to help employees understand and use AI tools and new solutions.
• Collaborate with developers, technical teams, and business partners.

Benefits

• Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air, beginning on day one.
• Up to six employee choice travel credits.
• Networking with employees and company leaders through intern events and programming.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern