Business Analyst Intern - Summer 2027

Great American Insurance Company • Cincinnati, OH

9d • Hybrid

About The Position

The ClaimCenter team within Property & Casualty IT Services is seeking a Business Analyst Intern for summer 2027. P&C IT Services provides technology-related professional services to business units and corporate functions, with the goal of increasing efficiency, reducing costs, and providing a competitive advantage. This role supports ClaimCenter enhancements by helping gather and document business requirements, create user stories, test application functionality, contribute to screen and workflow design, and collaborate with project teams. The position is hybrid, combining in-office and remote work, with a meaningful on-site presence expected. Interns must be able to work in the office at least three days per week.

The internship provides exposure to the software development lifecycle and Agile delivery practices. The expected education background is a student pursuing a degree in Business, English, Communications, or a related field, with a 2029 or 2030 graduation year.

Requirements

• Pursuing a degree in Business, English, Communications, or a related field, with a 2029 or 2030 graduation year.
• Ability to work in the office at least three days a week.
• Detail oriented.
• Familiar with AI.
• Quick learner.
• Good communicator.
• Excellent writing skills.

Responsibilities

• Participate in discussions with business and technology partners to understand business needs.
• Document requirements, business rules, workflows, and application behavior.
• Help identify questions, gaps, and scenarios to consider during solution design.
• Assist with creating and refining user stories for ClaimCenter enhancements.
• Document acceptance criteria and expected system behavior.
• Help break business requirements into clear, testable requirements for development teams.
• Create and execute test scenarios based on business requirements and user stories.
• Test ClaimCenter functionality and document results.
• Identify unexpected application behavior and document defects or questions for the project team.
• Participate in regression and user acceptance testing activities.
• Help design and mock up proposed ClaimCenter screens and workflows.
• Work with Business Analysts and developers to consider usability and business process needs.
• Participate in design discussions and help document proposed solutions.
• Participate in project meetings, design sessions, demonstrations, and working sessions.
• Help maintain project documentation and track open questions or follow-up items.

Benefits

• Competitive benefits packages are described for full-time and part-time employees; the posting excludes interns from those benefits.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed