Business Analyst Intern - Summer 2027

Great American Insurance Group•Cincinnati, OH
•Hybrid

About The Position

The ClaimCenter team is seeking a Business Analyst Intern for summer 2027 within Property & Casualty IT Services. The intern will support requirements gathering and documentation, user story creation, application testing, design and prototyping, and project collaboration. The role offers exposure to the software development lifecycle and Agile delivery practices. It is hybrid, combining in-office and remote work, with at least three days per week in the office.

Requirements

  • Ability to work in the office at least three days a week.
  • Pursuing a degree in Business, English, Communications, or a related field.
  • Expected graduation year of 2029 or 2030.
  • Detail oriented.
  • Familiar with AI.
  • Quick learner.
  • Good communicator.
  • Excellent writing skills.

Responsibilities

  • Participate in discussions with business and technology partners to understand business needs.
  • Document requirements, business rules, workflows, and application behavior.
  • Help identify questions, gaps, and scenarios to consider during solution design.
  • Assist with creating and refining user stories for ClaimCenter enhancements.
  • Document acceptance criteria and expected system behavior.
  • Help break business requirements into clear, testable requirements for development teams.
  • Create and execute test scenarios based on business requirements and user stories.
  • Test ClaimCenter functionality and document results.
  • Identify unexpected application behavior and document defects or questions for the project team.
  • Participate in regression and user acceptance testing activities.
  • Help design and mock up proposed ClaimCenter screens and workflows.
  • Work with Business Analysts and developers to consider usability and business process needs.
  • Participate in design discussions and help document proposed solutions.
  • Participate in project meetings, design sessions, demonstrations, and working sessions.
  • Help maintain project documentation and track open questions or follow-up items.
  • Gain exposure to the software development lifecycle and Agile delivery practices.

Benefits

  • Competitive benefits packages are described for full-time and part-time employees; interns are excluded from the listed benefits.
  • The posting notes that full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, tuition reimbursement, paid time off, paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. These listed benefits exclude interns.
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