Intern - AI Business Analyst

SECURA Insurance•Neenah, WI

9h•Hybrid

About The Position

This is a hybrid role, requiring the associate to be in the office 4 days per week. This internship offers an excellent opportunity to gain hands-on Business Analyst experience in the rapidly growing field of Artificial Intelligence (AI). As an intern, you will learn and assist in identifying and analyzing business processes suitable for AI technologies. Your work will involve collaborating closely with business stakeholders and IT professionals to gather requirements, document processes, and create test cases. Additionally, you will participate in quality assurance testing and provide Level One production support for AI projects, ensuring the effectiveness and quality of the solutions. The ideal candidate should be on track to graduate in May 2027 or later with a degree in technology, business analysis, information systems, business, or a related field. The internship is full-time (40 hours per week, 8:00am – 4:30pm) during the summer and part-time (approximately 20 hours per week, based on class schedule and company business hours) during the school year.

Requirements

Currently enrolled in an Associates or Bachelors degree in business, insurance, technology, or related field
Exceptional listening and communication skills
Keen analytical and problem-solving ability
Strong writing and grammar skills
Sharp attention to detail
Ability to be flexible and work within a team environment
Highly organized and strong ability to prioritize
Experience with MS Office

Nice To Haves

Lean Six Sigma classes or training a plus

Responsibilities

Work alongside the AI Solutions Business Analyst in attending meetings with process owners to understand and gather requirements automation requests
Learn to identify and analyze business processes for AI suitability
Document current and future state process flows
Partner with the technical team to ensure proper understanding and build of documented requirements
Create test plans, test scenarios, and test cases
Prepare and conduct QA testing to ensure the quality and functionality of automation solutions
Provide Level One production support, including troubleshooting and resolving issues with AI solutions
Respond to users in a timely and professional manner
Create and store project documentation
Follow department standards, policies, and procedures
Facilitate effective meetings
Other duties as assigned