Business Analyst Intern

Corpay•Atlanta, GA

20h•Onsite

About The Position

Corpay is a leading global payments and financial services firm headquartered in Atlanta, GA. They are offering an 8-10-week paid summer internship program for rising juniors and seniors. Interns will work in an in-office environment at the Buckhead office location and will be provided with an assigned workspace, company-issued equipment, and formal, hands-on training.

Requirements

Majoring in: Finance, Economics, or related subject.
Proficiency in Excel
Exposure to relational databases.
Strong written, verbal, analytical, and interpersonal skills required.
Must display maturity and a high level of professionalism.
Students must be currently enrolled at an accredited college or university in a Bachelor or Graduate degree program through the duration of the internship.
Must be committed to working a 40-hour work week for 8-10 weeks during the summer months

Responsibilities

Working directly with clients to provide day to a primary point of contact for day to day account support, problem resolution, technical clarity, research and analysis
Responding to inbound emails, fax, and phone calls, and Salesforce cases
Developing and executing a client service delivery strategy for assigned clients around the needs, contracts specifications and cost components
Conducting regularly scheduled calls, presentations to review business performance, including training and education
Makings decisions regarding the set up and support of the clients assigned to their care and has the ability to approve financial fee and or transaction concessions
Preparing and presenting solutions in advance to retain relationships
Using customer feedback to monitor the status of service levels, identifies problems and revenue growth potential within the client base
Effectively interact with internal departments to support customer base
Trouble-shooting of client-raised servicing issues to determine if the issue is a system issue, training issue, or client configuration.