Intern, Business Analyst

HEALTHSTREAM INC • Nashville, TN

6d • Remote

About The Position

HealthStream is seeking a Business Analyst Intern to join Agile Program Management team for Summer 2026. This role offers a unique opportunity to work across our organization of 50+ development teams, contributing to initiatives in process improvement, development metrics and reporting, documentation standards, and AI tooling strategy. The intern will gain hands-on experience with real enterprise challenges including data validation, dashboard development, cross-team standardization audits, and documentation modernization. This is an ideal position for someone interested in the intersection of business analysis, data analytics, and software engineering operations within a technology company.

Requirements

• Proficiency with organizing and analyzing data
• Strong written and verbal communication skills with the ability to document processes clearly
• Analytical mindset with attention to detail and ability to identify patterns in data
• Self-directed and organized, with the ability to manage multiple workstreams and prioritize tasks
• Comfort working in a virtual/remote environment
• Ability to synthesize information and communicate findings to both technical and non-technical audiences.
• Intellectual curiosity and willingness to learn new tools, technologies, and domains quickly

Nice To Haves

• Currently pursuing a Bachelor’s or Master’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, or a related field
• Foundational understanding of Agile/Scrum methodologies and software development lifecycle concepts
• Basic familiarity with data analysis concepts such as metrics, KPIs, and reporting
• Interest in process improvement, operational efficiency, or engineering productivity
• Familiarity with tools such as Azure DevOps (preferred but not required)
• Exposure to BI/reporting tools such as Sigma, Tableau, Power BI, or similar (preferred but not required)
• Comfortable using AI-assisted tools (e.g., coding assistants, writing aids, data exploration) to maximize efficiency and improve quality of deliverables.

Responsibilities

• Validate, audit, and troubleshoot issues with the development metrics data model and reports
• Expand Development Metrics reporting by contributing additions to executive-level dashboards and team-level KPIs
• Audit development team boards across the organization and recommend opportunities for greater standardization and alignment
• Organize and update Agile development standards documentation across Confluence and Git, including structure improvements and visual schematics
• Compile and organize materials related to AI tool adoption, usage metrics, and value-tracking frameworks
• Help design a structured approach to impediment tracking across teams
• Research and help build an individual developer contribution scoring model, including a skills inventory with proficiency ratings
• Participate in team meetings, sprint ceremonies, and cross-functional discussions to build context across the engineering organization
• Present findings and recommendations to stakeholders at the conclusion of the internship

What This Job Offers

• Job Type: Full-time
• Career Level: Intern