Digital Business Analyst Intern

MedicaMinnetonka, MN
$34,100 - $43,900Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Medica will host a 12-week, paid Internship Program. Interns will have the opportunity to network within Medica and with other Interns through weekly Lunch and Learns and opportunities to hear from Executives. Each internship offers a meaningful experience and impactful projects you’ll be able to discuss with future employers. At Medica, we look forward to our Summer Internship Program each year. The Business Analyst Intern will support the Public Sites 2.0 (PS2.0) initiative, a strategic effort to modernize Medica’s unauthenticated digital experiences (e.g., Medica.com) to improve member self‑service, content findability, and digital performance. This internship is a digital product-focused role where the intern will contribute to research, analysis, and documentation that inform information architecture, content strategy, UX design, and CMS modernization efforts outlined in the PS2.0 strategy. The intern will work closely with Digital Product, UX, Marketing, and Analytics partners and gain hands-on experience in data-driven digital product development within a regulated healthcare environment. Performs other duties as assigned. Throughout your internship, you'll gain exposure to Digital product strategy and execution UX and information architecture best practices CMS modernization initiatives Cross‑functional collaboration in a large enterprise environment Data‑driven decision making tied to measurable business outcomes

Requirements

  • Current junior or senior pursuing a degree in Business, Marketing, MIS, Software Engineering, or a related field
  • Interest in data, analysis, and problem solving
  • Strong analytical, problem solving, and communication skills, both written and verbal
  • Excellent organizational skills with strong attention to detail
  • Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

Nice To Haves

  • Experience with analytics tools such as Google Analytics or Power BI preferred, but not required
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

  • Support the Public Sites 2.0 (PS2.0) initiative
  • Contribute to research, analysis, and documentation that inform information architecture, content strategy, UX design, and CMS modernization efforts outlined in the PS2.0 strategy.
  • Work closely with Digital Product, UX, Marketing, and Analytics partners
  • Gain hands-on experience in data-driven digital product development within a regulated healthcare environment.
  • Performs other duties as assigned.

Benefits

  • competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
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