Digital Business Analyst Intern

Medica • Minnetonka, MN

13h • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves
communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver
personalized health care experiences and partner closely with providers to
ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven
decisions, embraces continuous learning, and celebrates collaboration — because
success is a team sport. It's our mission to be there in the moments that matter
most for our members and employees. Join us in creating a community of connected
care, where coordinated, quality service is the norm and every member feels
valued.

Medica will host a 12-week, paid Internship Program. Interns will have the
opportunity to network within Medica and with other Interns through weekly
Lunch and Learns and opportunities to hear from Executives. Each internship
offers a meaningful experience and impactful projects you’ll be able to discuss
with future employers. At Medica, we look forward to our Summer Internship
Program each year. 

The Business Analyst Intern will support the Public Sites 2.0 (PS2.0)
initiative, a strategic effort to modernize Medica’s unauthenticated digital
experiences (e.g., Medica.com) to improve member self‑service, content
findability, and digital performance.

This internship is a digital product-focused role where the intern will
contribute to research, analysis, and documentation that inform information
architecture, content strategy, UX design, and CMS modernization efforts
outlined in the PS2.0 strategy.

The intern will work closely with Digital Product, UX, Marketing, and Analytics
partners and gain hands-on experience in data-driven digital product development
within a regulated healthcare environment. Performs other duties as assigned.

Throughout your internship, you'll gain exposure to
Digital product strategy and execution
UX and information architecture best practices
CMS modernization initiatives
Cross‑functional collaboration in a large enterprise environment
Data‑driven decision making tied to measurable business outcomes

Requirements

• Current junior or senior pursuing a degree in Business, Marketing, MIS, Software Engineering, or a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); willingness to learn new systems and tools as needed
• Interest in data, analysis, and problem solving
• Strong analytical, problem solving, and communication skills, both written and verbal
• Excellent organizational skills with strong attention to detail

Nice To Haves

• Experience with analytics tools such as Google Analytics or Power BI preferred, but not required

Responsibilities

• Performs other duties as assigned.

Benefits

• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

What This Job Offers

• Career Level: Intern