Interim Support Lead Part Time-617 Camp Creek, GA

Five Below•East Point, GA

13d•Onsite

About The Position

The Interim Support Lead ensures that every customer enjoys an outstanding shopping experience at Five Below. Reporting to the Store Manager, this temporary management-team role supports front-end operations, cash management, merchandising, cleanliness, safety, and sales. The role also takes on Manager on Duty responsibilities during assigned shifts. It is a temporary opportunity to gain leadership experience and support the business during its busiest time of year or cover a management team member’s leave of absence. The Interim Support Lead helps set the tone by embracing Five Below’s values, supports and trains associates, and helps ensure effective store operations. Additional responsibilities may be assigned by the Store Manager as dictated by store needs.

Requirements

High school graduate or equivalent.
Minimum of 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule that may include day, evening, weekend, or overnight shifts and travel as required.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Frequently operate a cash register, computer, hand-held device, phone, walkie, and mobile devices.
Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Frequently climb and descend ladders to retrieve and put away stock.
Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
Frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Frequently move across the sales floor and between the sales floor and stock room.

Nice To Haves

College experience preferred.

Responsibilities

Ensures crew members provide a positive customer experience through personal contact with customers.
Trains the crew on the B.E.S.T. customer service experience and helps ensure fast, friendly checkout.
Helps oversee daily activities of store associates and ensures they perform their duties effectively and provide excellent customer service.
Assists with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
Acts as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Manages opening or closing procedures, including securing cash, locking doors, setting alarms, and preparing the store for smooth operations.
Supports associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drives sales and controls expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partners with the store leadership team on merchandising procedures and World Recovery.
Performs store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.