Interim Support Lead Part Time

Five Below • Camden, SC

2d • Onsite

About The Position

The Interim Support Lead supports store leadership and daily store operations at Five Below, helping deliver a fast, friendly customer experience and maintain effective associate performance. The role assists with merchandise receiving and organization, onboarding and training, merchandising, sales, expense control, and store maintenance. When needed, the lead serves as Manager on Duty and may oversee store opening or closing. Additional responsibilities may be assigned by the Store Manager based on store needs.

This is a part-time, hourly position. The stated starting pay is $11.50. The schedule is flexible to meet business needs and may include day, evening, weekend, and overnight shifts, as well as travel when required. The role involves frequent movement around the store, handling merchandise, using store devices, and remaining upright for much of the workday.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.
• Ability to operate a cash register, computer, hand-held device, phone, walkie, and mobile devices.
• Ability to move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb ladders, kneel, bend, twist, stoop, and move throughout the sales floor and stock room.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide customers with personal, attentive service.
• Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee store associates’ daily activities and support effective performance and customer service.
• Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Help drive store sales and control expenses through merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED