Interim Support Lead Part Time

Five Below•Camden, SC

About The Position

The Interim Support Lead helps oversee daily store activities, supports store leadership, and ensures associates provide excellent customer service. The role trains and supports associates, assists with receiving and organizing merchandise, and helps drive sales while controlling expenses. When needed, the Interim Support Lead acts as Manager on Duty and may manage store opening or closing procedures. The position also includes routine store maintenance and other responsibilities assigned by the Store Manager based on business needs. This is an hourly, part-time position starting at $11.50. The schedule is flexible to meet business needs and may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.
Ability to operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
Ability to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently climb and descend ladders to retrieve and put away stock.
Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to move frequently across the sales floor and between the sales floor and stock room.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide a positive customer experience through personal contact with customers.
Train crew members on the B.E.S.T. customer service experience and support fast, friendly checkouts.
Help oversee daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for smooth operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities assigned by the Store Manager according to store needs.