Interim Subsidy Case Manager- 13-330 - SC/ CIS - Gardena

The Salvation Army Southern California•Los Angeles, CA

33d•Hybrid

About The Position

The Interim Subsidy Case Manager in the Shallow Subsidy Program works as part of a multi-disciplinary team serving clients in the community. This role provides transitional support and case management to Permanently Housed participants. The Case Manager will collaborate closely with landlords to mediate landlord-tenant issues and ensure successful tenancies. The position requires working in the community, including clients' homes, rather than primarily at the office.

Requirements

At least (2) years of experience working with affordable housing services
At least (1) year of experience working with homeless people who have mental illness and/or substance use issues
Excellent communication skills
A valid California Class C Driver License
A criminal background check is required
Driving within LA County is required
Driving test and motor vehicle record (MVR) check required
Highly proficient in Adobe Pro and Microsoft Office Suite (Excel and Word).

Nice To Haves

A Bachelor’s degree preferred, but not required

Responsibilities

Participate in weekly/monthly staff meetings, and CIS meetings as needed.
Conduct initial assessment to determine client’s specific needs.
Create a Housing stability plan with client, which includes documentation of client financial independence.
Coordinate goal related services and provide ongoing monitoring of the Housing stability.
Tracking and documenting participant progress through case management.
Collaborate with care team and connected health care professionals to maintain stable permanent housing.
Assessing participants’ overall wellness, needs, preferences and abilities to connect them with the appropriate resources.
Establish and maintain relationships with landlords, property management.
Conduct annual habitability inspections of permanent housing units where program participants reside.
Responsible for quarterly and annual recertification of eligibility of each continuing household, including in-person meetings (home/office/public area).
Submit check requests for Property Management/landlords monthly.
Provide tenant education: tenant rights and responsibilities, housing discrimination and communication with landlords.
Attend a mandatory annual training on tenant/housing rights in California.
Maintain a regular and open line of communication with landlords to assess their satisfaction with the programs and address any questions or concerns.
Document and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS) in Goal, Intervention, Response, Plan (GIRP).
Participate in staff meetings and attend LAHSA approved trainings monthly as assigned by the Supportive Housing Program.
Providing crisis intervention resources as needed if the clients’ housing stability is in danger.
Maintain a caseload of up to 35 clients. Caseload is subject to fluctuation by the program’s funder(s).
Respond to grievances from landlords & participants related to housing conditions & provide resolution per policy.
Adopts a “whatever-it-takes” approach in assisting clients to retain housing and independent living.
Practice the Housing First model, Harm Reduction, Conflict Resolution, and Trauma Informed Care.
Maintain individual tracking systems for participant and program information.
Execute all duties as outlined by the Shallow Subsidy SRS provided by our funders (LAHSA).
Other duties as assigned by the program manager.