Interim Student Success Advisor- MSUAASF Range C

St. Cloud State University • Saint Cloud, MN

40d • Onsite

About The Position

The Interim Student Success Advisors will provide holistic academic advising and success coaching for students throughout their academic career. This role involves serving as an academic advisor and success coach for assigned students, establishing trust and rapport, conducting regular meetings, outreach, documentation, progress tracking, and assessment of student success. The advisor will provide timely intervention for students needing support, assess needs, offer academic and personal coaching, and connect students to campus and community resources. They will also develop success plans for students on academic warning or probation, monitor goal progress, and provide support for study abroad/away programs, including course selection, equivalency evaluation, and communication with relevant parties. Additionally, the role involves guiding students through complex transfer processes, including transfer review, obtaining information from past schools, verifying degree audits, and communicating specific transfer policies.

Requirements

• Master’s Degree and 1 year of Professional experience or a Bachelor’s degree and 2 years of professional higher education experience.
• Familiarity with higher education system and current trends in student success, advising, coaching, and/or orientation.
• Experience with interpreting student data and ability to navigate software programs and other forms of technology.
• Effective verbal and written communication skills.
• Experience and competency working with culturally and linguistically diverse populations.
• Must be eligible to work in the United States on or before the effective date of appointment. Eligibility includes being a U.S. citizen or national, a lawful permanent resident, or a foreign national authorized to work in the U.S. without the need for employer sponsorship. Employees must maintain work authorization without sponsorship for the duration of their appointment.

Nice To Haves

• Understanding of Student Affairs and Higher Education Administration
• Experience working with students in an advising, coaching, admissions, financial aid, records and registration, or related role in higher education
• Knowledge of student development theory, academic advising, coaching, or orientation.
• Strong organizational and time management skills.
• Demonstrated experience and knowledge using and/or interpreting student information systems, degree audits, student success management platforms (EAB’s Navigate, Starfish, etc.), Microsoft Office Suite and shared cloud spaces (OneDrive or Google Drive).
• Ability to work with underrepresented students and help them overcome barriers for success.
• Shares St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI).
• Ability to embrace and drive change in a collaborative team environment.

Responsibilities

• Serve as an academic advisor for assigned students in CBET.
• Serve as a Success Coach for assigned students for the entirety of their SCSU career.
• Establish trust with assigned students, upon admission, develop rapport and a working relationship that includes regular meetings, outreach messaging, careful documentation, tracking of student progress, and assessment of student success.
• Provide timely intervention when students are identified as needing support through progress report campaigns, early alerts, referral from faculty or staff, or other retention efforts.
• Assess students’ needs and provide appropriate academic and personal coaching, and, when necessary, connect students to appropriate campus and/or community resources.
• Develop success plans with students who are on academic warning or probation, monitoring goal progress.
• Provide support and advising for study abroad/away, including course selection, evaluation for equivalencies, and communication with SCSU faculty, CIS staff, and international partners regarding course approvals.
• Provide return support, including notification of course equivalencies to Records and Registration.
• Guide students in navigating complex transfer processes, including transfer review, obtaining additional information from past schools, verifying complete and accurate degree audit reports and communicating CBET specific transfer policies.
• Uphold the integrity of academic and curricular policies established by the university, college, and departments/programs.
• Exercise informed judgment to apply exceptions when warranted to ensure uniform academic policy practices and standards and timely degree progress for students.
• Develop and initiate programs designed to support academic success for students in special populations (including but not limited to) transfer students, provisionally admitted students, first generation students, international students, those academically exploring, or students served by Multicultural Student Services and TRIO.
• Make resource and prioritization recommendations to the Director for proposed programs.
• Process applications for HBS Upper Division Status and admission to HBS minors, communicate with CBET Department OAS, program leads, and department chairs.
• Communicate regularly with faculty and support staff within CBET academic programs, taking a collaborative approach to student support, staying up-to-date on academic program requirements and opportunities, and sharing pertinent updates.
• Represent CBET at campus events including but not limited to Husky Advising and Registration Days, transfer fairs and events, onboarding events, admissions events for prospective students, resource fairs, commencement, and other programs designed to help student transition and succeed.
• Occasionally, represent CBET on campus committees, including search committees seeking to hire essential campus partners.
• Serve as a liaison in one or more of the following or similar capacities, college Navigate liaison, other college advising centers, and other partners such as but not limited to Study Abroad, Admissions, Center for International Studies, Multicultural Student Service, TRIO or an identity center to ensure the CBET Advising and Student Success team is able to disseminate information and remain up-to-date on student support opportunities across campus.
• Assist with the development and assessment of CBET Advising and Student Success Center programs and services to ensure excellence including the creation of new assessment tools as well as implementing existing tools.
• For example, a success advisor may initiate a group advising program for their assigned students, develop an assessment tool for that program, then interpret the data and student feedback to determine if the new group program was effective in increasing early registration and retention.

Benefits

• Low-cost medical and dental insurance with affordable deductibles
• Employer-paid life insurance
• Short- and long-term disability
• Pre-tax healthcare and dependent care accounts with a roll-over option
• Confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling
• 12 paid holidays
• Generous vacation and sick time
• Six weeks of Paid Parental Leave
• Pension Plan
• 457(b) and 403(b) retirement accounts
• Various investment options
• Dedicated professional development
• Tuition waivers for both you and your dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level