Interim Beauty Couter Manager - Charlotte Tilbury - Stonebriar Centre

Nordstrom•Frisco, TX

2d•$21 - $22•Onsite

About The Position

As a member of the Nordstrom Beauty community, the Beauty Counter Manager creates personalized beauty experiences and helps customers feel their best. The role combines sales and teaching, with responsibility for maximizing sales for the assigned beauty brand. The ideal candidate is results-oriented, passionate about beauty trends, comfortable in a commissioned sales environment, and able to build a customer following both in-store and digitally. The manager delivers makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, and works with teammates to create an inclusive and welcoming environment. The role includes achieving personal and counter sales goals, managing vendor events and promotions, maintaining vendor relationships, keeping the department organized and customer-ready, staying current on beauty products and trends through training, and handling sales transactions while building customer loyalty through Nordstrom Rewards accounts.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.