Interim Beauty Couter Manager - Charlotte Tilbury - Stonebriar Centre

Nordstrom•Frisco, TX

1d•Onsite

About The Position

The Interim Beauty Counter Manager works in the Nordstrom Beauty Department, creating personalized beauty experiences and contributing to a passionate, inclusive team. The role combines sales and teaching responsibilities while maximizing sales for the assigned beauty brand. The manager conducts makeup applications and skincare analyses, recommends products, builds customer relationships in-store and digitally, and supports sales through events, promotions, and customer loyalty activities. The position is results-oriented and commission-based, with a flexible schedule based on business needs.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to remain in continuous movement for 6–8 hours per shift, frequently bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.