Interagency Services Administrator - Children's Services Act

Chesterfield County•Chesterfield, VA

10d•Onsite

About The Position

The Interagency Services Administrator is responsible for implementing and managing the Children’s Services Act (CSA) for Chesterfield County and the City of Colonial Heights. The role provides department leadership and staff support to monitor, manage, and analyze state and local policies and procedures; analyze the CSA budget, expenditures, and contracts; oversee monthly fiscal reports; and provide administrative support to the Community Policy and Management Team. The position oversees the program budget and CSA operations staff, including recruitment, hiring, training, supervision, and evaluation. It provides and monitors ongoing training for six local departments on state and local policies, regulations, and case management duties; participates in interdepartmental youth-services teams; consults with local department direct-care staff on CSA eligibility; designs local policies consistent with relevant laws and policies; and recruits and trains required community team members. The administrator oversees program compliance in developing individual service plans for eligible CSA recipients; manages compliance and reporting; develops and implements quality-control measures, outcome indicators, and reports; and designs and manages official CSA records. The role also works with external contracted providers and the County Attorney’s Office and Risk Management to develop, manage, and monitor vendor contracts. Responsibilities include managing fiscal and clinical aspects of provider services, enforcing requirements, negotiating rates, monitoring invoices and payments, reviewing services through training, site visits and records and case reviews, verifying active state licensure, and resolving contract infractions and grievances. The position performs other work as required and manages an Emergency Shelter Team during natural disasters, reporting for shelter duty as required.

Requirements

Bachelor’s degree in a human services field or related area supplemented by work experience in assigned program areas, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Demonstrated ability to communicate effectively orally and in writing; gather and interpret data; reach logical conclusions; and present findings and recommendations.
Demonstrated ability to assess program and staff needs; plan, coordinate, and evaluate program activities; train, advise, direct, and evaluate others on program requirements; maintain effective working relationships; identify problems and needs; and assess services for problem solving.
Demonstrated ability to interpret and apply regulations and procedures; conduct effective training; speak publicly; interact professionally with diverse groups; produce clear, concise, grammatically correct documents; organize and prepare statistical records; perform mathematical calculations; and read, understand, and interpret program or technical reports and related materials.
Working knowledge of human services program principles and practices; occupations and activities characteristic of assigned services; program practices, techniques, and methods; project management; local service agencies and organizations; departmental programs and activities; program management and development; relevant laws, regulations, policies, and standards; program goals and terminology; and human behavior.
Current valid driver’s license and good driving record. Under the Virginia DMV point system, the record must not show six or more demerit points in the 24 months before the anticipated hire date or one major six-point violation in the preceding 36 months. Out-of-state driving records must be obtained by the applicant and presented at interview; records must show at least three years of history and be dated within 30 days of the interview.
Pre-employment drug testing, FBI criminal background check, and education/degree verification are required.
A Chesterfield County application must be submitted online by the deadline.

Nice To Haves

Master’s degree in human services or a related field and five years of progressive professional experience in human services, especially children and family services.
Clinical skills and program and policy management experience.
Extensive knowledge of federal, state, and local children’s programs.
Exceptional critical-thinking and decision-making skills during crisis situations.
Current knowledge of state regulations and laws pertaining to youth services, including foster care, special education, mental health, and juvenile justice, and related funding streams such as Medicaid, Title IVE, and adoption subsidy.
Experience in program compliance, program audits, accountability practices, data collection, reporting, and analysis.
Ability to demonstrate community and team building, facilitation, and processes such as strategic planning and consensus building.

Responsibilities

Implement and manage the Children’s Services Act for Chesterfield County and the City of Colonial Heights.
Monitor, manage, and analyze state and local policy and procedures; analyze CSA budgets, expenditures, and contracts; oversee monthly fiscal reports; and support the Community Policy and Management Team.
Oversee the program budget and recruit, hire, train, supervise, and evaluate staff for CSA operations.
Provide and monitor ongoing training for six local departments on state and local policies, regulations, and local case-management duties.
Participate in interdepartmental teams regarding youth services and programs, and consult with local department direct-care staff on CSA eligibility.
Design local policies to meet laws and policies related to CSA, and recruit and train required community team members.
Oversee compliance in developing individual service plans for eligible CSA service recipients; manage program compliance and reporting; develop and implement quality-control measures, outcome indicators, and reports; and design and manage official CSA records.
Work with contracted service providers, the County Attorney’s Office, and Risk Management to develop, manage, and monitor contracts with private vendors.
Manage fiscal and clinical aspects of provider services, including contract initiation, enforcing requirements, rate negotiation, and monitoring monthly invoices and payment processes.
Monitor contracted services through team training, site visits, records and case reviews, and verification of active state licensure; lead resolution of contract infractions and grievances.
Manage an Emergency Shelter Team during natural disasters and report to shelter duty as required.
Perform other work as required.