Part-Time Interactive Teller (ITM)

Jovia Financial Credit Union•Uniondale, NY

4h•$18,495 - $21,758

About The Position

Jovia Financial Credit Union is hiring a part-time Interactive Teller (ITM) to provide member service and conduct teller transactions. The role involves processing transactions accurately, recording information, researching and resolving member concerns, and discussing and cross-selling credit union products and services. The teller uses the provided software system to perform member transactions and develops knowledge of negotiable instruments, including cash and checks. Jovia describes itself as a not-for-profit credit union focused on member service, convenience, innovation, and community. The organization highlights a diverse and inclusive workplace, professional development, and opportunities for community involvement and service.

Requirements

Previous cash-handling experience.
Desire to provide outstanding member service.
Ability to discuss the credit union’s products and services.
Self-motivation.
Good communication skills.
Dependability, including arriving at work on time as scheduled.

Responsibilities

Accurately process teller transactions.
Efficiently and accurately record information.
Research and resolve member concerns.
Cross-sell credit union products and services.
Use the provided software system to perform member transactions efficiently.
Gain knowledge of negotiable instruments, including cash and checks.

Benefits

Competitive compensation and paid training.
Engaged managers who provide coaching and value employee input.
Professional development and growth opportunities.
Friendly work culture with social activities.
401(k) with a generous match.
Employee Activity Groups.
Tuition reimbursement and school loan repayment plans for full-time employees.
Gym reimbursement and employee wellness time off.
Flexible PTO options, including vacation payout and sick-time incentive payouts.
Discounts on employee loans.