Interactive Teller (ITM)

Jovia Financial Credit Union•Uniondale, NY

2d•$38,937 - $45,807

About The Position

Jovia Financial Credit Union is seeking a motivated Interactive Teller to help members with financial transactions and concerns. The role involves processing teller transactions, recording information accurately, researching and resolving member concerns, discussing and cross-selling credit union products and services, and using the provided software system to complete member transactions. The position provides the opportunity to gain knowledge of negotiable instruments, including cash and checks. Jovia describes itself as a not-for-profit credit union focused on service, convenience, innovation, and community. It promotes professional development, community involvement, and a diverse and inclusive work environment.

Requirements

Previous cash-handling experience.
Desire to provide outstanding member service.
Ability to discuss credit union products and services.
Self-motivation.
Good communication skills.
Dependability, including arriving at work on time as scheduled.

Responsibilities

Accurately process teller transactions.
Efficiently and accurately record information.
Research and resolve member concerns.
Cross-sell credit union products and services.
Use the provided software system efficiently to perform member transactions.
Gain knowledge of negotiable instruments, including cash and checks.

Benefits

Competitive compensation with paid training.
Managers who provide coaching and value employee input.
Professional development and growth opportunities.
Supportive learning environment.
Friendly work culture with social activities.
401(k) with a generous match.
Employee Activity Groups.
Tuition reimbursement and school loan repayment plans for full-time employees.
Gym reimbursement and employee wellness time off.
Flexible PTO options, including vacation payout and sick-time incentive payouts.
Discounts on employee loans.