About The Position

CareStar, Inc. is seeking an Intensive Support Coordinator for its Intensive Support Coordination program, serving Burke County and surrounding areas. The position is remote with field visits and involves working directly with individuals to assess needs, develop personalized care plans, and connect participants with services and supports that help them achieve their goals and live healthier, more independent lives. The coordinator also conducts health, safety, social, and environmental assessments; participates in community and work-group meetings; and follows company policies and confidentiality requirements. The role requires travel and flexibility to meet families’ needs.

Requirements

  • Bachelor’s degree in a human services field, such as Social Work, Psychology, Sociology, Counseling, Gerontology, or Nursing, or a closely related field.
  • Two years of direct service experience serving persons with DD/IDD or related disabilities.
  • Two years of experience in healthcare, habilitative or rehabilitative care, residential care, a behavioral health setting (ICF/IDD), psychiatric inpatient hospital or facility, specialty clinic, special education department, or a similar setting.
  • Experience completing assessments, developing service plans, and monitoring services.
  • Effective organizational and communication skills.
  • Reliable transportation, a valid driver’s license, and car insurance as required by state law; ability to travel.
  • Willingness and ability to work a flexible schedule to meet families’ needs.

Nice To Haves

  • Experience providing care management or coordination.

Responsibilities

  • Provide information and assistance to link participants with medical, social, educational, and other providers, programs, and services that address identified needs and goals.
  • Conduct health and safety, social, and environmental assessments according to established guidelines.
  • Serve on work groups, community groups, committees, or task forces and attend meetings as requested.
  • Adhere to the CareStar Rule and comply with CareStar policies and procedures.
  • Maintain confidentiality of patient information.
  • Follow the Acceptable Use Policy when using CareStar information systems.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Paid time off
  • 10 paid holidays
  • Employee Stock Ownership Plan (ESOP)
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