About The Position

CareStar, Inc. is seeking an Intensive Support Coordinator to join its Intensive Support Coordination program, serving Clarke County, Georgia, and surrounding areas. This is a full-time remote role with field visits. The coordinator works directly with individuals to assess their needs, develop personalized care plans, and connect them with services and supports to promote healthier, more independent lives. The role involves linking participants with medical, social, educational, and other providers and programs; conducting health, safety, social, and environmental assessments; and participating in community and work-group meetings. The coordinator must follow CareStar policies and procedures, protect patient confidentiality, and comply with the company’s acceptable use policy for information systems. The position requires travel and schedule flexibility to meet families’ needs.

Requirements

  • Bachelor’s degree in a human services field such as Social Work, Psychology, Sociology, Counseling, Gerontology, or Nursing, or a closely related field.
  • Two years of direct service experience serving people with DD/IDD or related disabilities.
  • Two years of experience in healthcare, habilitative or rehabilitative services, residential care, behavioral health, an ICF/IDD, a psychiatric inpatient hospital or facility, a specialty clinic, a special education department, or a similar setting.
  • Experience completing assessments, developing service plans, and monitoring services.
  • Effective organizational and communication skills.
  • Reliable transportation, a valid driver’s license, and car insurance as required by state law; ability to travel.
  • Willingness and ability to work a flexible schedule to meet families’ needs.

Nice To Haves

  • Experience providing care management or coordination.

Responsibilities

  • Provide information and assistance to connect participants with medical, social, educational, and other providers, programs, and services that address identified needs and goals.
  • Conduct health and safety, social, and environmental assessments according to established guidelines.
  • Participate in work groups, community groups, committees, and other task forces, and attend meetings as requested.
  • Adhere to the CareStar Rule and comply with CareStar policies and procedures.
  • Maintain confidentiality of patient information and avoid unlawful disclosures.
  • Follow the Acceptable Use Policy when using information systems owned or controlled by CareStar, Inc.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Paid time off and 10 paid holidays.
  • Employee Stock Ownership Plan (ESOP).
  • Supportive, mission-driven culture focused on improving lives.
  • Competitive salary based on experience and education.
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