About The Position

CareStar, Inc. is seeking an Intensive Support Coordinator for its Intensive Support Coordination program in Richmond County, Georgia, and surrounding areas. This full-time role is remote with field visits and involves working directly with individuals to assess their needs, develop personalized care plans, and connect them with services and supports. The position is intended for someone passionate about helping people live healthier, more independent lives and contributing to a mission-driven team. The coordinator provides information and assistance to link participants with medical, social, educational, and other providers or programs that can address identified needs and help achieve identified goals. The role also involves conducting health, safety, social, and environmental assessments according to established guidelines, and participating in requested work groups, community groups, committees, task forces, and meetings. The coordinator must follow CareStar rules, policies, and procedures; protect confidential patient information; and comply with the company's Acceptable Use Policy when using its information systems. The role requires reliable transportation, a valid driver's license, state-required car insurance, and the ability to travel and work a flexible schedule to meet family needs.

Requirements

  • Bachelor's degree in a human service field such as Social Work, Psychology, Sociology, Counseling, Gerontology, or Nursing, or a closely related field.
  • Two years of direct service experience serving persons with DD/IDD or related disabilities.
  • Two years of experience in a healthcare, habilitative/rehabilitative, residential, behavioral health (ICF/IDD), psychiatric inpatient hospital/facility, specialty clinic, special education department, or similar setting.
  • Experience completing assessments, developing service plans, and monitoring them.
  • Effective organizational and communication skills.
  • Willingness and ability to work a flexible schedule to meet family needs.
  • Reliable transportation, a valid driver's license, car insurance as required by state law, and ability to travel.

Nice To Haves

  • Experience providing care management or coordination.

Responsibilities

  • Provide information and assistance linking participants with medical, social, educational, and other providers, programs, and services to address identified needs and achieve identified goals.
  • Conduct health and safety, social, and environmental assessments in accordance with established guidelines.
  • Serve on work groups, community groups, committees, or other task forces and attend meetings as requested.
  • Adhere to the CareStar Rule in performing job responsibilities.
  • Understand and comply with CareStar Policies and Procedures.
  • Maintain confidentiality of patient information; unlawful disclosures outside the proper course of duty are treated as a serious disciplinary offense.
  • Follow the Acceptable Use Policy when using information systems owned or controlled by CareStar, Inc.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid time off and 10 paid holidays.
  • Employee Stock Ownership Plan (ESOP).
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