Intensive Care Manager - Team 382, Murfreesboro, TN

Mental Health Cooperative•Murfreesboro, TN

About The Position

The Intensive Overflow Care Manager is a member of a multidisciplinary team who provides rehabilitation and support services and assists with treatment, substance abuse services, education, family support and consultation, and crisis intervention. The role works under the clinical supervision of staff with professional degrees and provides services in the office and community settings. The Care Manager coordinates and monitors treatment for assigned consumers, develops and reviews treatment goals and plans with the Individual Treatment Team, assesses consumers’ needs and progress, provides supportive therapy and symptom-management services, and documents care. The position also supports consumers with substance-use treatment, vocational goals, daily living skills, housing, finances, transportation, health care, social skills, and community participation. Services include individualized and group support, practical assistance, advocacy, rehabilitation, and crisis response. The position participates in team meetings, treatment planning, staff meetings, and ongoing professional development. It also assists with planning and facilitating groups for PACT consumers, including IMR, WRAP, job club, and A/D groups. Mental Health Cooperative describes its culture as collaborative, inclusive, and relationship-driven, and offers professional growth opportunities, competitive pay and benefits, and workplace flexibility.

Requirements

Bachelor’s degree in counseling, psychology, social work, or another health-related or behavioral-health field.
Candidates with a bachelor’s degree in criminal justice must have 15 college-level semester hours of behavioral-health coursework.
Valid Tennessee driver’s license.
Acceptable motor vehicle report (MVR).
Acceptable criminal background investigation.
Personal automobile insurance.
Personal cell phone.
Transportation that seats four people.

Nice To Haves

Pursuing LPC/MHSP or LCSW licensure; free supervision is available.
Highly collaborative and comfortable working on a team.
Diligent in tracking consumer progress and serving as an accountability partner.
Strong organization and time-management skills, including meeting deadlines and completing assessments, service plans, and progress notes promptly.
Recovery-focused approach, including individualized service plans, use of natural community supports, patience in addressing barriers, and a side-by-side philosophy.
Professionalism, integrity, honesty, dependability, follow-through, flexibility, self-discipline, and approachability.
Strong engagement and crisis-management skills, and the ability to handle high-tension situations.
Ability to give and receive feedback and work with other departments.
Empathy and strong listening skills.

Responsibilities

Provide case management for an assigned group of consumers, including coordination and monitoring of Individual Treatment Team activities.
Develop, write, implement, evaluate, and revise treatment goals, plans, and concurrent reviews with the Individual Treatment Team.
Provide individual supportive therapy and symptom-management services, and educate consumers about their symptoms.
Educate and support consumers’ families, advocate for consumers’ rights and preferences, and coordinate with community agencies and families.
Conduct comprehensive assessments of psychiatric history, mental status, diagnosis, physical and dental health, substance use, education and employment, social development, activities of daily living, and family relationships.
Perform shift management and provide on-call crisis intervention according to established policies and procedures.
Document consumer progress and activities in a permanent record according to established policies and procedures.
Provide support services for consumer treatment and rehabilitation, and participate in staff meetings and treatment-planning reviews.
Assess consumers’ symptoms and responses to treatment on an ongoing basis.
Provide individual, group, and family clinical services in office and community settings to teach behavioral symptom-management techniques and support personal growth and coping.
Provide staged individual and group substance-use treatment; help consumers set goals to reduce or abstain from substance use and develop replacement behaviors.
Coordinate with inpatient services for detoxification and linkage to outpatient treatment, self-help programs, outpatient services, and residential facilities.
Provide vocational counseling to help consumers identify strengths and barriers, set career goals, and address symptoms that interfere with work.
Plan and provide work-related support, including help with grooming, clothing, wake-up calls, and transportation; provide benefits counseling.
Provide assessment, problem-solving, side-by-side support, skills training, supervision, and environmental adaptations to assist with activities of daily living.
Provide nutrition education and support with meal planning, grocery shopping, and food preparation.
Help consumers find and maintain safe, affordable housing, including apartment searches, roommate arrangements, landlord negotiations, cleaning, furnishing, and obtaining necessities.
Teach money-management skills and help consumers access financial services and reliable transportation.
Assist and support consumers in obtaining and effectively using personal physicians and dentists.
Provide supportive therapy, social-skills development, and assertiveness training to increase social and interpersonal activity in community settings.
Plan, structure, and prompt social and leisure activities on evenings, weekends, and holidays; provide side-by-side coaching and organize individual and group social and recreational activities.
Provide practical assistance, advocacy, coordination, training, and supervision to help consumers obtain daily necessities and access health care, legal and advocacy services, financial support, supported housing, money management, and transportation.
Attend workshops, seminars, and conferences to obtain updated information.
Assist with facilitating, planning, and coordinating groups for PACT consumers, including IMR, WRAP, job club, and A/D groups.