Intensive Care Manager, Child & Youth (Nashville, TN)

Mental Health Cooperative•Nashville, TN

12d

About The Position

Mental Health Cooperative is hiring an Intensive Care Manager I to provide continuous treatment-team care management services to children and youth with serious emotional disturbance or severe mental illness, their families, and other team members’ consumers. The role also mentors new care managers on basic skills. The position is based in Nashville, Tennessee, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Base pay is $43,500, with additional incentives for language skills and behavioral health experience. Mileage reimbursement is available. The care manager assesses consumer needs; develops individualized service and crisis plans; coordinates psychiatric, medical, and environmental needs; links consumers with community resources; and advocates on their behalf. The position involves responding to urgent or crisis needs with appropriate support, coordinating transitions and post-discharge follow-up, working with families and other systems such as schools and juvenile justice, and maintaining timely documentation and community relationships. Care managers participate in team meetings, supervision, and trainings, and are expected to meet agency productivity standards.

Requirements

Bachelor’s degree in counseling, psychology, social work, or another health-related behavioral health field.
Applicants with a bachelor’s degree in criminal justice must have 15 college-level semester hours of behavioral health coursework.
Valid Tennessee driver’s license.
Acceptable Motor Vehicle Report (MVR).
Acceptable criminal background investigation.
Personal automobile insurance.
Cell phone.
Transportation that seats four people.

Responsibilities

Continually assess consumers’ needs and develop individualized service plans and crisis plans with measurable goals.
Assist with referrals and connections to community resources, and advocate for consumers when necessary.
Ensure consumers are seen after discharge from the hospital and Diversion Services within agency standards.
Plan and coordinate consumers’ daily psychiatric, medical, and environmental needs.
Ensure efficient transitions for consumers within the agency and community.
Meet productivity standards outlined in agency policies and procedures.
Meet regularly with the Care Management Supervisor individually and in groups.
Attend scheduled morning and weekly team meetings, follow up on plans developed in those meetings, and attend quarterly Care Management meetings and trainings.
Educate consumers and involved collateral contacts about psychiatric diagnoses and appropriate treatment options.
Respond to urgent and crisis needs within the scope of the position, with assistance from the supervisor, crisis services, and clinic staff, by developing plans and interventions.
Develop and maintain relationships within the family unit and with supports.
Complete timely and appropriate agency documentation.
Maintain community relationships through prompt follow-through with contacts.
Remain involved with the family, school, and other systems, including juvenile justice and supportive agencies.
Perform all duties associated with Care Manager I.
Mentor new care managers on basic skills.