Intelligent Transportation Systems (ITS) Sr. Technician

City of Wilmington•Traffic Engineering- 206 Operations Center Drive, NC

7d•Onsite

About The Position

The City of Wilmington is seeking an Intelligent Transportation Systems (ITS) Sr. Technician to lead a crew during installation, maintenance, and troubleshooting of jointly owned City and NCDOT ITS infrastructure, including traffic signals, closed-circuit television, motorist information systems, communications systems, and ornamental street lights. The role uses technical expertise and crew leadership to help keep transportation systems operating safely and reliably while working with advanced technology and industry partners. The position maintains and repairs ITS infrastructure in the field, responds to emergencies, supports street lighting systems, and performs subsurface utility locating. The employee serves either as a field crew leader or as a bench technician, depending on assignment. The role also includes standby duty responding to emergency calls from 911, Wilmington Police Department, and/or Wilmington Fire, including evaluating and resolving traffic emergencies after normal working hours.

Requirements

Associate's degree in Applied Science of Electrical/Electronics, Electronics Engineering, Instrumentation, or a closely related field, plus two years of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency; or a high school diploma and four years of that experience.
Class C Driver's License.
Ability to work outdoors and meet the stated physical demands: exert 50–100 lbs. occasionally, 10–25 lbs. frequently, or up to 10–20 lbs. constantly.

Nice To Haves

Class B Commercial Driver's License (CDL).
International Municipal Signal Association Traffic Signal Field Technician Level II Certification, or equivalent; alternatively, ability to obtain it after hire.

Responsibilities

Troubleshoot and restore field-level ITS devices; test equipment; perform preventive maintenance; and install and maintain communications systems.
Ensure work-zone traffic-control procedures follow state and federal guidelines.
Respond to emergencies by troubleshooting and repairing systems, providing field support during natural disasters, and coordinating with emergency responders to support safe travel conditions.
Maintain street lighting systems and evaluate schematics for new street-light circuits.
Use specialized equipment to locate subsurface utilities, helping reduce unnecessary utility cuts and ensure work follows state and federal guidelines.
Serve as field crew leader by guiding crew members, estimating time and materials, coordinating work with engineers and contractors, and supporting ongoing personnel and systems improvement.
Alternatively, serve as a bench technician by diagnosing, servicing, repairing, and maintaining electronic control systems; evaluating equipment compatibility; maintaining inventory records; assisting with new-equipment evaluations; and training personnel.
Serve as standby technician and respond to emergency calls from 911, Wilmington Police Department, and/or Wilmington Fire.
Work primarily alone during after-hours emergency response, evaluate and resolve traffic emergencies, and determine when additional personnel are needed.

Benefits

Comprehensive medical, dental, and vision insurance, plus other insurance options.
Retirement benefits, including a city-provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment in the North Carolina Local Government Employees’ Retirement System.
Employer-paid health and wellness clinic.
Free on-site city gym access.
Paid sick leave, vacation leave, and 13 paid holidays per year.
Six weeks of paid parental leave.
Paid volunteer and blood donation leave.
Flexible schedule and telework availability, depending on position.
Professional development trainings and leadership initiatives.
Tuition assistance.