Integrations Manager

Medtelligent•Chicago, IL

13h•$95,000 - $135,000

About The Position

ALIS is seeking an Integrations Manager to lead its Integrations team and serve as the technical architect of its partner ecosystem. This hands-on, operations-focused role combines technical solution design, integration development, and technical support. The manager designs customer-facing technical solutions, translates business requirements into clear specifications, and sets technical direction and standards for the team’s API and integration infrastructure. The role works closely with engineering, UX, Sales, Marketing, external integration partners, and internal teams. It owns partner onboarding and ongoing technical alignment, contributes to the App Store roadmap and strategy, supports go-to-market launches, and ensures teams have the documentation and training needed for seamless feature rollouts. Candidates with at least three years of experience may be eligible for hybrid or fully remote schedules. Relocation assistance is available, and all candidates must be willing and able to travel to the Chicago headquarters at least three times per year. Chicagoland candidates must work onsite for their first 90 days; subsequent schedules are determined by performance and team needs. ALIS cannot provide employment sponsorship, including OPT or STEM OPT. Applicants should include a few sentences explaining why they are applying for this specific position.

Requirements

At least 3 consecutive years of experience at a SaaS company.
Hands-on experience designing and building APIs and third-party integrations, rather than only supporting them.
Ability to read and interpret API documentation and system logs to troubleshoot complex data-exchange issues.
Strong client-interaction skills and comfort working in collaborative, high-energy environments.
Ability to take ownership of a team pod and drive initiatives from idea through release.
Alignment with ALIS's values of honesty, integrity, and a relentless pursuit of excellence.
Willingness and ability to travel to the Chicago headquarters at least three times per year.

Nice To Haves

Previous industry experience in assisted living or healthcare software.
A track record of evolving products into industry-leading solutions.

Responsibilities

Design and architect customer-facing technical solutions, owning the integration approach end to end and translating business requirements into clear, buildable specifications.
Define technical requirements for API scalability, security, and performance, and establish standards for the broader team.
Partner with engineering to build and maintain integrations using APIs, HL7, VPN, SFTP, and data formats such as CSV and XLS.
Troubleshoot complex data-exchange issues by interpreting API documentation and system logs to identify and resolve bottlenecks.
Serve as the primary point of contact for external integration partners and integration requests.
Own onboarding for new partners and provide ongoing technical support to maintain technical alignment.
Build and maintain quarterly and annual App Store roadmaps; scope new integrations and identify market trends to support long-term strategy.
Collaborate with UX designers to map workflows and use discovery techniques to assess feasibility and business viability.
Conduct User Acceptance Testing (UAT) and iterate based on feedback to ensure releases address verified customer pain points.
Lead daily scrums and manage the engineering backlog to keep work flowing and the team unblocked.
Partner with Sales and Marketing on go-to-market strategies for new integrations.
Create documentation and lead training for Onboarding, Support, Sales Engineering, and Client Services.
Oversee the tools and technical documentation that support partner integrations.
Keep stakeholders informed through frequent demos and transparent status updates.