Integration Support Engineer
Quantum Sky•Chantilly, VA
•$120,000 - $140,000•Onsite
About The Position
Quantum Sky is seeking an Integration Support Engineer to support an Intel customer in Chantilly, Virginia. The role provides hands-on installation, sustainment, troubleshooting, and field execution to keep mission systems operational in a secure environment. It focuses on deployment preparation and operational support, including deployment assistance, break-fix work, hardware handling, ticket resolution, and coordination with engineering and operations teams. The position is performed onsite and provides direct customer-facing support.
Requirements
- Experience in field engineering, integration support, break-fix, deployment, or technical support roles.
- Strong hands-on troubleshooting skills across hardware and infrastructure components.
- Experience with ticket-based workflows and service response expectations.
- Ability to work onsite and support physically active technical tasks.
- Strong communication and team coordination skills.
- Active TS/SCI and ability to maintain access as required by the program.
- Ability to lift up to 25 pounds.
Nice To Haves
- Experience in data center, lab, or secure facility support environments.
- Experience with imaging, build, rack-and-stack, or cable management activities.
- Experience supporting shift work, travel, or after-hours response as needed.
- Familiarity with spare parts control, asset handling, and escalation coordination.
- Experience supporting government or classified programs.
Responsibilities
- Perform installation, integration, cabling, hardware swaps, and physical support tasks.
- Troubleshoot break-fix incidents and restore services as quickly as possible.
- Support tickets, service requests, and field issues through closure.
- Validate equipment functionality and document support actions taken.
- Coordinate with systems, network, automation, and logistics teams during deployments and sustainment.
- Maintain tools, spares, parts, and support readiness as required.
- Follow site procedures, escalation paths, and change practices.
- Provide direct customer-facing support in operational settings.
Benefits
- Health, dental, and vision insurance
- 401(k) match
- Paid time off
- Short-term and long-term disability insurance
- Life insurance
- Referral bonuses
- Professional development reimbursement
- Parental leave
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
