Integrated Care Management Manager

IU Health • Bloomington, IN

1d

About The Position

The Integrated Care Management Manager provides direction and leadership in case management and/or social services to ensure effective patient care. The manager evaluates and coordinates services and the needs of patients and the community, promotes effective utilization of hospital resources, and ensures processes support appropriate reimbursement for services rendered. The role assists with program direction, policy development, and quality improvement initiatives. It collaborates with the multidisciplinary team to integrate services efficiently and purposefully, supports safe and effective care transitions, and ensures patients and families are engaged in the plan of care.

The position reports to the Integrated Care Management Director and has 45 direct reports. Key relationships include Nursing, Hospitalists, and Post-Acute Care Providers. IU Health describes its leaders as advancing the organization’s mission, inspiring teams, and supporting quality, innovation, and education.

Requirements

• Bachelor’s Degree in Nursing, with a Master’s Degree in Nursing preferred, or a Master’s Degree in Social Work for incumbents newly hired or promoted into the position after September 15, 2025.
• For incumbents hired before September 15, 2025: Bachelor’s Degree in Nursing, with a Master’s Degree in Nursing preferred, or Bachelor’s Degree in Social Work, with a Master’s Degree in Social Work preferred.
• Active Registered Nurse (RN) license in Indiana or an active Nurse Licensure Compact (NLC) RN license, or Licensed Social Worker credential.
• If licensed as a Social Worker, LCSW must be obtained within two years of hire into the position.
• Strong clinical assessment, planning, and goal development skills.
• Knowledge of case management principles and standard practices.
• Knowledge of community resources and appropriate venues for care delivery.
• Knowledge of state and national regulatory agency guidelines.
• 5–7 years of relevant experience.
• Strong clinical background with relevant leadership experience supporting patient care transitions.

Nice To Haves

• Master’s Degree in Nursing for nursing applicants.
• Master’s Degree in Social Work for social work applicants hired before September 15, 2025.
• LCSW for Licensed Social Worker applicants.
• Certification in Case Management.

Responsibilities

• Provide direction and leadership in case management and/or social services to ensure effective patient care.
• Evaluate and coordinate services and the needs of patients and the community served.
• Promote effective utilization of hospital resources.
• Ensure processes support appropriate reimbursement for services rendered.
• Assist with program direction, policy development, and quality improvement initiatives.
• Collaborate with the multidisciplinary team to ensure efficient and purposeful integration of services for patients.
• Support safe, efficient, and effective care transitions.
• Ensure patients and families are engaged in the plan of care.

Benefits

• New hires are required to receive various vaccinations, including influenza and COVID-19 vaccines, unless an exemption is approved; proof of previous vaccination may be submitted.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager