Integrated Care Management Manager

Indiana University Health System • Bloomington, MN

1d

About The Position

The Integrated Care Management Manager provides direction and leadership in case management and/or social services to ensure effective patient care. The manager evaluates and coordinates area services in relation to patient and community needs, promotes effective use of hospital resources, and ensures processes support appropriate reimbursement for services rendered. The role assists with program direction, policy development, and quality improvement initiatives. In collaboration with the multidisciplinary team, the manager ensures purposeful integration of services, safe and efficient care transitions, and engagement of patients and families in care planning.

The position reports to the Integrated Care Management Director and has 45 direct reports. Key relationships include Nursing, Hospitalists, and Post-Acute Care Providers.

Requirements

• Bachelor’s degree in Nursing with a Master’s degree in Nursing preferred, or a Master’s degree in Social Work, for incumbents newly hired or promoted into the position after September 15, 2025.
• For incumbents hired prior to September 15, 2025: Bachelor’s degree in Nursing with a Master’s degree in Nursing preferred, or Bachelor’s degree in Social Work with a Master’s degree in Social Work preferred.
• Active Indiana Registered Nurse (RN) license or active Nurse Licensure Compact (NLC) RN license, or Licensed Social Worker; LCSW is preferred.
• If licensed as a Social Worker, obtain LCSW within two years of hire into the position.
• Strong clinical assessment, planning, and goal-development skills.
• Knowledge of case management principles and standard practices.
• Knowledge of community resources and appropriate venues for care delivery.
• Knowledge of state and national regulatory agency guidelines.
• 5–7 years of relevant experience.
• Strong clinical background with relevant leadership experience supporting patient care transitions.

Nice To Haves

• Master’s degree in Nursing, for the applicable nursing degree path.
• Master’s degree in Social Work, for the applicable social work degree path.
• LCSW.
• Certification in Case Management.

Responsibilities

• Provide direction and leadership in case management and/or social services.
• Evaluate and coordinate services based on patient and community needs.
• Promote effective utilization of hospital resources.
• Ensure processes support appropriate reimbursement for services rendered.
• Assist with program direction, policy development, and quality improvement initiatives.
• Collaborate with the multidisciplinary team to integrate services for patients.
• Support safe, efficient, and effective care transitions.
• Ensure patients and families are engaged in the plan of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager