Integrated Support Care Manager
About The Position
Sun River Health is seeking a full-time Integrated Support Care Manager to work at its Poughkeepsie and Amenia locations. The role provides integrated care management to patients using a harm reduction approach to address psychosocial barriers to care. Services include care coordination, psychoeducation, casework counseling, connection to community supports, referral follow-up, and communication with patients and care teams. The manager attends ongoing training to address patient needs related to HIV, substance use, hepatitis C, mental health, and chronic conditions, and performs job duties in compliance with applicable systems and role-specific standards. The position supports Sun River Health’s mission to increase access to comprehensive primary and preventive health care and improve community health, especially for underserved and vulnerable people. The listed pay range is $23.00–$26.37 per hour.
Requirements
- High school diploma or GED.
- Ability to communicate in English, orally and in writing.
- Experience in health or social services.
- Knowledge of the geographic community served and available resources.
- Ability to collaborate with colleagues and work cooperatively.
- Emotional, mental, and physical capability to perform the duties and commitment to achieving goals.
- Initiative, enthusiasm, creativity, and strong verbal and written communication skills.
- Ability to organize work effectively, accept and use guidance, and work cooperatively.
- Flexibility, cultural sensitivity, and ability to maintain confidentiality.
- Knowledge of stages of change, substance use disorders, HIV, HCV, and other co-occurring conditions.
Nice To Haves
- Ability to communicate in Spanish, orally and in writing.
- Associate degree and/or Certified Recovery Peer Advocate (CRPA).
Responsibilities
- Complete care management intakes and support MAT addiction programs.
- Develop, implement, and monitor individualized patient care plans.
- Establish linkages and refer patients to internal and external support services, and follow up on referrals.
- Complete patient Recovery Support Plans and Crisis Plans as appropriate.
- Communicate and collaborate effectively with patients and interdisciplinary care teams, including providers.
- Provide Naloxone training to patients and staff.
- Conduct and/or support HIV testing and ensure linkage to appropriate services and follow-up.
- Participate in case conferencing with care teams.
- Maintain accurate, current case records and complete required documentation and reports in a timely manner.
- Empower, educate, and link patients to HIV, HCV, and STI testing and treatment, PrEP, substance use services, and primary care.
- Participate in ongoing training to enhance professional skills and patient care.
- Support quality improvement initiatives and perform other duties as assigned.
- Maintain customer service consistent with the organization’s mission.
- Collaborate with other members of Hudson River HealthCare to maintain high-quality standards and achieve client satisfaction.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
