Integrated Care Management Manager

IU Health•Bloomington, IN

About The Position

The Integrated Care Management Manager provides direction and leadership in case management and/or social services to ensure effective patient care. The manager evaluates and coordinates services in relation to patient and community needs, promotes effective use of hospital resources, and ensures processes support appropriate reimbursement for services rendered. The role assists with program direction, policy development, and quality improvement initiatives. In collaboration with multidisciplinary teams, the manager supports purposeful integration of services, safe and efficient care transitions, and engagement of patients and families in care plans. The position reports to the Integrated Care Management Director and has 45 direct reports. Key partners include Nursing, Hospitalists, and Post-Acute Care Providers.

Requirements

For individuals newly hired or promoted into the position after September 15, 2025: a Bachelor’s Degree in Nursing, or a Master’s Degree in Social Work. For incumbents hired before that date: a Bachelor’s Degree in Nursing or a Bachelor’s Degree in Social Work.
An active Indiana Registered Nurse (RN) license or active Nurse Licensure Compact (NLC) RN license, or a Licensed Social Worker credential. If hired as a Licensed Social Worker, an LCSW must be obtained within two years of hire into the position.
Strong clinical assessment, planning, and goal-development skills.
Knowledge of case management principles and standard practices.
Knowledge of community resources and appropriate venues for care delivery.
Knowledge of state and national regulatory agency guidelines.
Five to seven years of relevant experience.
A strong clinical background and relevant leadership experience supporting patient care transitions.

Nice To Haves

Master’s Degree in Nursing for candidates with a Bachelor’s Degree in Nursing.
Master’s Degree in Social Work for incumbents hired before September 15, 2025, who have a Bachelor’s Degree in Social Work.
LCSW for candidates with a Licensed Social Worker credential.
Certification in Case Management.

Responsibilities

Provide direction and leadership in case management and/or social services to ensure effective patient care.
Evaluate and coordinate area services based on patient and community needs.
Promote effective utilization of hospital resources.
Ensure processes support appropriate reimbursement for services rendered.
Assist with program direction, policy development, and quality improvement initiatives.
Collaborate with multidisciplinary teams to integrate services efficiently and purposefully for patients.
Ensure safe, efficient, and effective care transitions.
Ensure patients and families are engaged in the plan of care.