Integrated Care Assistant - Davita IKC
About The Position
The Integrated Care Assistant provides administrative support to DaVita Integrated Kidney Care Teams, including nurses and nurse practitioners, and other members of the Integrated Care National Team. The role collects, verifies, enters, and maintains information in appropriate medical record systems and the DaVita Integrated Kidney Care medical management database. It is a full-time remote position scheduled Monday through Friday, with a starting time between 7:00 and 8:30 a.m. The role requires consistent, regular, and punctual attendance and the ability to work efficiently in a fast-paced environment with little supervision. The position includes communicating with hospitals, tracking patient admissions and discharges, transcribing lab results, following up with providers, and monitoring reports and data feeds to help ensure information is current and complete. The assistant also attends required meetings, conferences, and training and follows teammate guidelines, employment policies, and company procedures.
Requirements
- High school diploma or equivalent.
- Prior administrative experience.
- Proficiency navigating MS Office applications and other databases.
- Use discretion and judgment when handling confidential information.
- Professional verbal communication and telephone etiquette.
- Achieve basic proficiency with Medical Information System Technology (MIST) within 60 days of employment or position change.
- Ability to manage time and resources efficiently.
- Ability to maintain productivity and work with little supervision in a fast-paced environment.
Nice To Haves
- Prior remote work experience.
Responsibilities
- Collect, verify, enter, and maintain patient, provider, payer contact, and referral information in the DaVita Integrated Kidney Care medical management database.
- Communicate with hospitals and track patient admissions and discharges.
- Transcribe lab results and follow up with providers to confirm services.
- Monitor reports and data feeds and communicate with the Integrated Care Team to ensure data is current and complete.
- Attend team meetings, conferences, and training as required.
- Follow teammate guidelines, employment policies, and department or company procedures.
- Maintain consistent, regular, and punctual attendance as scheduled.
- Perform other duties and responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
