Integrated Care Assistant I (DaVita IKC)
About The Position
The Integrated Care Assistant I provides administrative support to DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team. The role collects, verifies, enters, and maintains patient, provider, payer, referral, and medical record information in the DaVita Integrated Kidney Care medical management database. It also develops reports and other materials for distribution. This is a full-time remote position, Monday through Friday, with a start time between 7:00 and 7:30 a.m. Central Time. The work takes place in a fast-paced environment and requires the ability to perform proficiently with little supervision while managing multiple tasks.
Requirements
- High school diploma or equivalent.
- Prior administrative experience.
- Proficiency navigating MS Office applications and other databases.
- Handle confidential information with discretion and judgment.
- Professional verbal communication and telephone etiquette.
- Achieve basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change.
- Effectively manage time and resources to complete work efficiently.
- Demonstrate strong communication, tenacity, energy, quality orientation, and initiative.
- Ability to work proficiently with little supervision in a fast-paced environment and manage multiple tasks.
Nice To Haves
- Prior remote work experience.
Responsibilities
- Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database, including patient, provider, payer contact, and referral information.
- Communicate with hospitals and track patient admissions and discharges.
- Transcribe lab results and follow up with providers to confirm services.
- Monitor reports and data feeds, and communicate with the Integrated Care Team to ensure data is current and complete.
- Develop reports and other materials for distribution.
- Attend team meetings, conferences, and training as required.
- Follow teammate guidelines, employment policies, and department or company procedures.
- Maintain consistent, regular, and punctual attendance as scheduled.
- Perform other duties and responsibilities as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity and paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through Star Learning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
