Integrated Account Management Supervisor
About The Position
Marcus Thomas is seeking an experienced Account Management Supervisor to lead large, high-profile integrated medical technology clients. The role owns the strategic client partnership, advising senior client leaders on marketing communications strategy and creative work in the highly regulated healthcare category. Healthcare or MedTech expertise is essential for counseling clients on effective, compliant communications to patients and healthcare professionals. This is a leadership-track role within Account Management, responsible for leading and developing account teams while driving organic business growth. The position also contributes relevant healthcare and MedTech expertise to agency new business efforts.
Requirements
- Demonstrated experience leading healthcare, medical technology or medical device clients, including working knowledge of regulated marketing and MLR review processes.
- 8 to 12 years of proven experience, primarily in integrated advertising agency roles.
- At least five years of leadership experience cultivating and developing high-performing account management teams.
- Ability to forge strong relationships with clients and colleagues.
- In-depth understanding of agency processes and capabilities, with the ability to inform new ways of working.
- Strategic thinking and analytical acumen to solve marketing challenges.
- Effective communication and presentation skills, including experience influencing senior client marketing leaders.
- Proven success conceiving, leading and executing marketing communications and advertising projects and campaigns.
- Passion for creative marketing communications and a track record of delivering exceptional work.
- Bachelor's degree or equivalent professional experience; equivalent experience is fully accepted.
Nice To Haves
- Experience marketing to both patient/consumer and healthcare professional audiences.
- Experience in direct-to-consumer healthcare, connected health or wearable medical devices.
- Experience with chronic condition management categories.
- Experience supporting agency new business in the healthcare or MedTech category.
- Experience working in an advertising or marketing agency environment.
Responsibilities
- Lead the strategic relationship with a high-profile medical technology client and guide integrated marketing communications strategy and creative work from brief through execution.
- Apply healthcare and MedTech expertise to client challenges, including marketing to patient and healthcare professional audiences within regulatory and compliance requirements.
- Partner with client medical, legal and regulatory (MLR) review teams to keep work compliant, on schedule and on strategy.
- Drive progress against client growth goals and identify opportunities for new revenue streams.
- Advise client leadership on strategic challenges as a trusted partner.
- Develop and lead annual client planning focused on organic growth.
- Build and maintain strong, consultative relationships with senior-level client contacts.
- Lead the development, sell-in and implementation of agency compensation agreements, including scope and fee negotiations and value-based pricing.
- Ensure the delivery of demonstrable value through the agency's work, partnership and service offerings.
- Lead cross-collaborative teams across web and app, social, and traditional channels such as TV, print and radio.
- Educate and coach junior and mid-level staff across Communities of Practice.
- Support broader agency new business efforts with healthcare and MedTech category expertise.
Benefits
- Flexible time-off policy; most employees take approximately four to six weeks annually.
- Twelve weeks of fully paid parental leave.
- Medical, dental and vision coverage, plus telemedicine and behavioral health resources.
- Wellness and creative stipends, phone plan support and partner discounts.
- 401(k) with company contributions.
- Student loan repayment support and college savings options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
