Intake Worker / Driver | Admissions Coordinator | Full Time

The Behavioral Wellness Center at Girard • Philadelphia, PA

53d • Onsite

About The Position

The Behavioral Wellness Center at Girard is a leading provider of behavioral health and substance use disorder services in Philadelphia. We deliver trauma informed, evidence based care in a culturally responsive environment through inpatient, outpatient, and addiction recovery programs. We are seeking a dependable and professional Intake Worker / Driver to join our Behavioral Intake Unit. This position serves as a critical link between admissions, patient access, and transportation services. The ideal candidate will have experience in healthcare, behavioral health, admissions, patient registration, transportation, customer service, or related fields. This role is ideal for individuals who enjoy working directly with patients, coordinating admissions, managing referrals, and helping ensure safe and timely transportation services throughout the organization. Important: All new hires must be able to attend a mandatory 5 day orientation Monday through Friday from 8:30 AM to 5:00 PM before starting their schedule. Attendance is required for employment.

Requirements

• High School Diploma or GED required
• Minimum of 2 years of experience in healthcare admissions, behavioral health, intake, patient registration, transportation services, or a related field required
• Valid driver's license required
• Clean driving record for the past 3 years required
• No DUI convictions within the past 5 years
• Current automobile insurance required
• Ability to successfully complete a driving assessment if required
• Proficiency with Microsoft Office and Electronic Health Record systems
• Ability to work independently and professionally in a fast paced environment

Nice To Haves

• Associate degree in Healthcare, Human Services, Behavioral Health, Business, or a related field preferred
• Previous experience with intake coordination, referral processing, patient access, admissions, or patient transportation strongly preferred
• Knowledge of behavioral health, addiction recovery, or healthcare systems preferred
• Bilingual English and Spanish preferred but not required
• Knowledge of HIPAA, insurance verification, admissions processes, and intake documentation standards preferred

Responsibilities

• Greet and register incoming patients and referrals in a professional and timely manner
• Collect, verify, and enter insurance, demographic, and clinical information
• Coordinate admissions and placements with physicians, nurses, and referral sources
• Obtain required patient consents and maintain accurate documentation in the Electronic Health Record (EHR)
• Assist with intake screenings and admissions processes as assigned
• Provide transportation for patients, staff, and laboratory specimens as needed
• Maintain communication with external agencies regarding admissions and placements
• Operate hospital vehicles safely and report maintenance concerns promptly
• Maintain confidentiality and compliance with HIPAA and organizational policies
• Support the overall operations of the Behavioral Intake Unit

Benefits

• Full time schedule with consistent hours
• Opportunity to work in behavioral health and addiction recovery services
• Collaborative and mission driven healthcare environment
• Valuable experience in admissions, patient access, and behavioral healthcare operations
• Opportunity for professional growth within a leading behavioral health organization
• $19.80 per hour + 10% Shift Differential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED