Intake Supervisor

SCO Family of Services • New York, NY

4d

About The Position

The Intake Supervisor coordinates intake interviews and assessments for clients in need of shelter or other services and is responsible for maintaining a utilization rate of 90%. The position reports to the Program Director and supervises the Intake Coordinator.

The Intake Supervisor works with referral sources, program sites, community-based organizations, and agencies serving runaway and homeless youth. The role also contributes to service and discharge planning, program quality improvement, reporting, and quality service delivery. It provides 24-hour on-call intake coverage by agency cell phone and manages emergency placements.

Requirements

• Bachelor's degree in a related field is required.

Nice To Haves

• MSW preferred.

Responsibilities

• Complete pre-screenings and intake assessments for clients in need of shelter or other services.
• Review assessments, psychiatric evaluations, and other documents received from referral sources.
• Participate in service and discharge planning and conferencing, when appropriate.
• Complete fieldwork and outreach to build a network of potential referral sources.
• Report suspected abuse or neglect to the State Central Register.
• Act as liaison between program sites, community-based organizations, and agencies that serve runaway and homeless youth.
• Complete monthly and annual statistical reports.
• Maintain DYCD Connect enrollments for all new admissions.
• Work collaboratively with Case Planners and the administrative team to ensure quality of service.
• Participate in other program activities, including Program Quality Improvement.
• Hire and supervise the Intake Coordinator, ensure the intake worker completes 40 hours per annum of training, and complete performance evaluations.
• Provide 24-hour on-call intake coverage via agency cell phone and manage all emergency placements.
• Perform other assigned tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager