Intake Specialist

Greenberg Gross LLP • Chicago, IL

4d • Onsite

About The Position

Greenberg Gross LLP, a rapidly growing high-stakes trial firm, is seeking an Intake Specialist for its Las Vegas office. The role involves connecting with potential clients by phone, text, and email, documenting and organizing their information, and communicating with empathy and compassion. The specialist uses CRM software and may perform other duties as assigned. This is a full-time position with an eight-hour day shift, Monday through Friday. Overtime and travel may be required.

Requirements

• Professional communication skills.
• Strong attention to detail and ability to multitask.
• Great people skills.
• Tech savvy.
• Ability to work independently and in a team environment.
• Ability to work overtime and travel as needed.

Nice To Haves

• Intake experience.
• Call center or high-volume call environment experience.
• Bilingual in Spanish.

Responsibilities

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes and organize them into a complete summary.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed