Intake & Onboarding Coordinator - 2640

Bhired • Brooklyn, NY

9d • Onsite

About The Position

A growing healthcare company is seeking an Intake & Onboarding Coordinator to onboard clients, handle insurance-related steps, and convert marketing-generated leads. The role involves communicating with prospective clients, answering questions, understanding their needs, and guiding them through sign-up. The company describes potential career growth into a Head of Intake role, with responsibility for training and overseeing additional intake staff as the team expands.

Requirements

• ABA experience or background.
• Understanding of insurance authorization and verification.
• Some sales ability, including comfort engaging prospects who may be exploring multiple companies and confidently closing them.
• Strong communication skills and the ability to connect well with a diverse range of clients.
• Growth-minded, with interest in eventually leading and training an intake team.

Responsibilities

• Talk with prospective clients by phone, answer questions, and guide them through sign-up.
• Call or respond to inbound leads, understand client needs, and ask about prior agency experience.
• Convert and close marketing-generated leads while keeping prospects engaged throughout the process.
• Onboard new clients and manage insurance-related steps.
• Potentially grow into a Head of Intake role, training and overseeing other intake staff as the team grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed