Intake LPN Home health and hospice
About The Position
The Intake LPN facilitates the intake process for new patients receiving Home Health and/or Hospice services. The role coordinates referrals, verifies insurance, schedules initial assessments, conducts patient assessments, determines eligibility for services, and helps move patients from referral to admission. The Intake Specialist communicates and collaborates with healthcare providers and patients to support a seamless intake experience while following regulatory standards and organizational protocols. The position also supports patient-centered care by coordinating resources and services, contributing to individualized care planning, educating patients and families, monitoring patient progress, and coordinating transitions between care settings.
Requirements
- Associate degree or certification in nursing.
- Current Licensed Practical Nurse (LPN) license issued by the state where services will be provided, or a current multi-state LPN license through the enhanced Nurse Licensure Compact (eNLC).
Nice To Haves
- Bachelor’s degree in nursing.
- Two years of Home Health and/or Hospice experience.
- Two years of experience in utilization review/chart audit.
Responsibilities
- Manage new-patient intake, including receiving referrals, verifying insurance, and scheduling initial assessments.
- Serve as the primary point of contact for patients, families, healthcare professionals, and referral sources regarding Home Health and/or Hospice services.
- Document patient information accurately and promptly, including medical history, assessments, care plans, and communications with healthcare providers.
- Collaborate with interdisciplinary team members to develop individualized care plans based on patients’ needs, goals, and preferences.
- Coordinate services and resources, including medical equipment, supplies, therapy services, and community resources.
- Educate patients and families about conditions, treatment options, self-care techniques, and available support services.
- Monitor patients’ progress and response to treatment, reassess needs, and adjust care plans as necessary.
- Coordinate transitions between care settings, including hospital discharge to Home Health and/or Hospice services, to support continuity of care.
- Participate in audits, reviews, and performance-improvement initiatives to support regulatory compliance and quality outcomes.
- Collaborate with physicians, nurses, therapists, and social workers to provide coordinated, comprehensive patient care.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
