Intake Counselor - Evening

UHS • West Columbia, SC

6d

About The Position

Three Rivers Behavioral Health is a 136-bed treatment facility specializing in behavioral health and substance abuse services for adolescents and adults. It provides inpatient, partial hospitalization, and intensive outpatient programs. The Intake Counselor is the first point of contact for referral sources and potential patients, scheduling assessments and/or admissions. The counselor completes required client assessments, helps clients obtain admission or referral to the service or resource best suited to their needs, and documents findings, recommendations, and outcomes. The role also includes triage, insurance precertification, computer entry, data analysis, and clinical documentation. The schedule is Monday through Friday, 3:00 p.m. to 11:30 p.m.

Requirements

• Master’s degree in Psychology, Counseling, or Social Work, or an ADN/BSN and a current South Carolina RN license.
• Prior intake, assessment, admission, and crisis intervention experience with a psychiatric mental health population; inpatient experience is preferred.
• Strong verbal and written communication skills.
• Detail-oriented, with strong computer skills.
• Ability to exercise self-control in potentially volatile situations, including verbal or physical confrontation.
• Ability to handle frequent interruptions and move between tasks; flexibility and ability to deal with differences of opinion without becoming easily frustrated.
• Ability to work in a fast-paced environment.
• Ability to work and concentrate amid distractions, including noise, conversation, and foot traffic.

Nice To Haves

• Inpatient psychiatric setting experience.
• Knowledge of hospital admission functions, psychological assessment and risk assessment, psychiatric diagnoses and symptomology, basic chemical dependency, age-specific growth and development, and crisis and behavior management.
• Understanding of EMTALA guidelines, HIPAA regulations, and third-party payers.

Responsibilities

• Serve as the first point of contact for referral sources and potential patients.
• Schedule assessments and/or admissions.
• Assess clients and complete the required assessment tool.
• Assist clients with admission or referral to the service or resource that best addresses their needs.
• Document findings, recommendations, and outcomes.
• Perform triage, insurance precertification, computer entry, data analysis, and clinical documentation.
• Maintain confidentiality at all times.
• Communicate effectively and appropriately with coworkers, referral sources, transportation personnel, patients, and families.
• Respond immediately to crises involving patients and/or family members.
• Work and concentrate amid distractions, including noise, conversation, and foot traffic.

Benefits

• Career development opportunities across UHS and its 300+ locations.
• Diverse programming to expand experience.
• Competitive compensation and generous paid time off.
• Medical, dental, vision, and prescription drug plans.
• Employee Assistance Program.
• 401(k) with company match and discounted stock plan.
• Pet insurance.
• SoFi Student Loan Refinancing Program.
• Tuition assistance.
• Employee Referral Program.

What This Job Offers

• Job Type: Full-time