Intake Coordinator

West River Mental Health•Rapid City, SD

About The Position

West River Mental Health is seeking a full-time Intake Coordinator to implement and manage intake and admission functions for new clients seeking mental health and substance use treatment. The position is based in an organization that provides community mental healthcare in Western South Dakota. The employer describes a flexible schedule and opportunities for professional growth.

Requirements

  • High school diploma or equivalent acceptable experience.
  • Excellent computer skills in a Microsoft environment.
  • Ability to professionally interact and communicate in person and over the phone.
  • Ability to answer a multi-line phone system.
  • Ability to prioritize tasks and multitask.
  • Advanced computer skills.
  • Ability to comply with HIPAA regulations.
  • Ability to accurately account for money collected.
  • Ability to maintain up-to-date required company trainings.
  • Ability to maintain a South Dakota driver’s license and vehicle liability insurance and safely operate a vehicle in all weather conditions.

Nice To Haves

  • Medical records experience is preferred.

Responsibilities

  • Implement and manage intake and admission functions for new clients seeking mental health and substance use treatment.
  • Interact and communicate professionally in person and over the phone.
  • Answer a multi-line phone system.
  • Prioritize tasks and manage multiple tasks.
  • Comply with HIPAA regulations.
  • Accurately account for money collected.
  • Maintain required company trainings up to date.
  • Maintain a South Dakota driver’s license and vehicle liability insurance, and safely operate a vehicle in all weather conditions.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Employee assistance program (EAP)
  • Paid time off (PTO)
  • Paid holidays
  • Floating holidays
  • Flexible schedule
  • Professional growth opportunities
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