Intake Coordinator - Home Health (Weekend)

Elite Home Health Group INC•Leesburg, FL

12h

About The Position

The Intake Coordinator manages the intake and referral process for new patients entering home health services. The role coordinates referrals, verifies patient and insurance information, ensures documentation is complete, and collaborates with clinical and administrative teams to facilitate timely admissions in compliance with Medicare Conditions of Participation, state regulations, and agency policies. This is an administrative and coordination-focused position and does not provide direct patient care or clinical assessments. The position works with referral sources, clinical staff, and administrative departments. It requires working Saturday and Sunday from 8am to 8pm.

Requirements

Associate’s or Bachelor’s degree in healthcare administration, business, or a related field.
At least two years of experience in healthcare intake, admissions, scheduling, or home health operations.
Strong organizational and communication skills.
Ability to pass background screening and meet all compliance requirements.
Strong interpersonal skills, attention to detail, accuracy, organization, and follow-up skills.
Ability to manage multiple referrals and priorities in a fast-paced environment.
Professionalism and a customer service mindset.

Nice To Haves

Experience with EMR systems such as Axxess, WellSky (Kinnser), or similar.
Knowledge of healthcare intake or insurance processes.

Responsibilities

Receive and process new patient referrals from hospitals, physicians, facilities, and community partners.
Gather and verify required patient demographic, insurance, and clinical information.
Enter referral information accurately and promptly into the EMR system.
Coordinate referral follow-up to support timely admission decisions.
Coordinate scheduling of initial patient visits with clinical staff.
Ensure all required documentation is obtained before admission.
Communicate admission status updates to referral sources and internal teams.
Support timely initiation of care in accordance with regulatory requirements.
Verify patient insurance coverage and eligibility for home health services.
Assist with payer authorization processes as required.
Communicate coverage limitations or requirements to clinical and leadership teams.
Serve as the primary point of contact for referral sources during intake.
Collaborate with clinical, billing, and scheduling teams to facilitate smooth admissions.
Ensure intake documentation is complete, accurate, and compliant with agency and regulatory requirements.
Maintain confidentiality of patient information in accordance with HIPAA.
Support audit readiness by maintaining proper intake documentation.