Intake Assessment Representative - LVN or LPT
About The Position
The Intake Assessment Representative triages patients according to illness severity and determines placement in an appropriate clinical program, implementing the involuntary hold process when necessary. The representative provides competent, thorough mental status screening for incoming requests requiring a 5150 evaluation. The role requires knowledge of psychopathology and treatment across child, adolescent, chemical dependency, adult, and geriatric populations, along with crisis intervention competence. The representative works with patients and their families or representatives who may be experiencing stress and must take appropriate action in volatile situations. The position is per diem/casual, scheduled for day shifts of eight hours Monday through Friday, with no weekend requirement.
Requirements
- Bachelor's degree in psychology, counseling, social work, or a related field; equivalent experience is accepted in lieu of the degree or diploma.
- Current BLS-Basic Life Support Healthcare Provider certification.
- LVN-Licensed Vocational Nurse or PSYT-Psychiatric Technician credential.
- One year of recent relevant experience.
- Knowledge of child, adolescent, chemical dependency, adult, and geriatric psychopathology, treatment, and comprehensive mental status screening.
- Competence in crisis interventions.
- Familiarity with legal issues and California laws relating to voluntary and involuntary treatment of people with mental illness and chemical dependency.
- Understanding of current insurance benefits and medical necessity in mental health.
- Familiarity with criteria for disposition to all possible levels of care within the community mental health continuum.
- Familiarity with community resources for people with mental illness.
- Knowledge of PC use and basic programs.
- Ability to work with patients and their families or representatives who may be experiencing stress, and to take appropriate action in volatile situations.
- Mental health interviewing and screening skills.
- Sound clinical judgment, problem-solving, and decision-making skills.
- Ability to interpret complex insurance regulations and authorization.
- Attention to detail and excellent written and verbal communication skills.
- Strong interpersonal and customer relations skills.
Responsibilities
- Triage patients according to severity of illness.
- Determine patient placement into an appropriate clinical program.
- Implement the involuntary hold process when necessary.
- Conduct thorough mental status screening for incoming requests when a 5150 evaluation is required.
