Intake Assessment Representative - LVN or LPT

Sutter Health•Sacramento, CA

About The Position

The Intake Assessment Representative triages patients according to the severity of their illness and determines placement in an appropriate clinical program. The role implements the involuntary hold process when necessary and provides competent, thorough mental status screening for incoming requests requiring a 5150 evaluation. The position is with SCP-Sutter Center for Psychiatry and is scheduled per diem/casual for day shifts, Monday through Friday, with no weekend requirements. The role is non-exempt, with a stated pay range of $39.16 to $54.82 per hour; actual starting pay may vary based on factors including experience, education, skills, licensure, certifications, and work location.

Requirements

A bachelor's degree in psychology, counseling, social work, or a related field; equivalent experience may be accepted in lieu of the degree.
Current BLS—Basic Life Support Healthcare Provider certification.
Current LVN—Licensed Vocational Nurse or PSYT—Psychiatric Technician licensure.
One year of recent relevant experience.
Knowledge of child, adolescent, chemical dependency, adult, and geriatric psychopathology, treatment, and comprehensive mental status screening.
Competence in crisis interventions.
Familiarity with legal issues and California laws concerning voluntary and involuntary treatment of people with mental illness or chemical dependency.
Understanding of current insurance benefits and medical necessity in mental health.
Familiarity with disposition criteria for levels of care across the community mental health continuum and with community resources for people with mental illness.
Knowledge of PCs and basic programs.
Mental health interviewing and screening skills.
Sound clinical judgment, problem-solving, and decision-making skills.
Ability to interpret complex insurance regulations and authorization requirements.
Attention to detail and excellent written and verbal communication skills.
Strong interpersonal and customer relations skills.

Responsibilities

Triage patients according to severity of illness.
Determine patient placement into an appropriate clinical program.
Implement the involuntary hold process when necessary.
Provide thorough mental status screening for incoming requests when a 5150 evaluation is required.
Take appropriate action in volatile situations and work effectively with patients and families or representatives who may be experiencing stress.